Discovery

We ran discovery with Senior BMs, Administrators and Trainees, covering the following:

• Mapping out the domain
• Features and Functionality
• Painpoints and Concerns
• Must have's, Must not's and Only if's
• Identifying 'User Groups'
• Creating Personas based on Key User Groups
• Creating 'User Stories' using the mapped out domain, features, and functionality and aligning these to the 'Personas Needs'
• Prioritizing the Domain with top 3 features for MVP

These workshops varied in the feedback we received, so the approach often changed in regards to the engagement and depending on the number of attendees and the different 'User Groups' present, but the 'Agenda' above was covered in all workshops, so to make sure we had something consistent to analyze moving forward. 

Format and templates below