MVP & Post MVP

Following the completion of the Regional workshops with BM's, Administrators and Trainee's we ran some internal workshops with BA's, PO's, Devs to firstly refine the findings (removing duplicates from regions and grouping into features) followed by a high-level review of what we consider to be:

Potential MVP
Potential Post MVP
What needs to be investigated by BA's to understand Process, Gaps, Pain-points, Can and Can't do's and Only if's
What needs to be changed in the current TIS solution for this to work in the App
Current framework prototype to share: https://invis.io/YHSLG7GX3GA#/348116886_Log_In

We are grouping this feedback/insight below which will then be used in a 'Proposal' for the Senior Stakeholders/Business to agree to in terms of the Application.

Potential MVP: UX, Dev and BA insights, investigations and ownership

Feature	Element	Interaction	New or TIS	Description and approach	User needs and considerations	Owner
Build and Approach	Considerations for Devs and Business	TBC	New	This is a high-level list of considerations we need to establish and agree on in regards to the build of the solution for Trainee UI: Web App in Browser: This is scalable but means that the solution would not work offline or support I.E Support: We need to agree who supports this in both Tech and Local terms Back up: We need to agree on how we back up records and information on each users solution AWS: Time based Amount of users (standard and expected) Off-boarding: How do we package up the information added to the Trainee UI and how long do we store this.	At this stage, these are essentially recommendations and proposed questions. We need to make a decision as to these requirements and approaches. DISCUSSIONS HERE	SA Dev BA
	Infrastructure	Service Application	New	A new service is less important around the tech debt we have in TIS	It has been suggested that this is a new service with an isolated database which gives Record level isolation and we do not inherit any of the issues with TIS. DISCUSSIONS HERE	S.A Dev
	Security	Existing: Local Team New: Oriel	New	More detail to be added here	More detail to be added here	Dev
	Authentification	Kubernetes deployment	New	Questions we need to have a clear understanding of: Can key cloak scale	Key cloak in a current single-server mode What key cloak version	SA Dev
	User roles	Access	New TIS	We need to understand all the User Groups and who needs access to what. We have some defined in the back-log but we can investigate this further. We would need them to access TIS, not the Trainee App. Example: Trainers Educational Supervisors ARCP Panel More to be added	BA to investigate exactly what information each User Group needs access to and how we do this through TIS. We much ensure that all data updated or entered by Trainees pulls into TIS and is Real-time	BA
	Framework	NHSSD Repo GDS UI	New TIS	We have a responsibility to adhere to the GDS and NHSSD service design guidelines. We must ensure the framework and UI is accessible to all, easy to use and user-centric.	The current prototype is based around the NHS App toolkit and has been tested against accessibility, we must ensure any bespoke areas of the application meets these same standards. We will work with both NHSSD and GDS sharing our findings, approach, and Design work to ensure we are meeting these standards. Prototyping and testing with Users are a key part of the delivery of the solution.	UX/UI
	Scaling	Future-proofing the app	New TIS ESR Other systems	More detail needed around the HEE road map	What do we need to know about to ensure we build a solution that is scalable and future proof	Business BA Dev UX/UI
Profile	Personal details	Read-only Links	TIS	Name Address Contact numbers	The users have requested these be editable but we need to confirm with ESR and bi-directional. For MVP we have this as read-only	If Bi-directional this needs BA. If MVP agreed for read-only this can be designed out by UX/UI
	N.I	Read-only	TIS	National Insurance Number	They use this for HR, Pay Roll, and other purposes, so we would need to also work out who would require access to this in regards to viewing it in TIS?	UX/UI
	Placements	Read-only	TIS	Current placement view Future placement(s)	We need to investigate how far into the future we want to view for process and contracts. Considering that placements can change. Users requested 12 weeks into future	BA
	Assessment	Read-only	TIS	What is the key info we want to render in the profile area	We need to understand what we can and may do not want to show here.	BA
	Inaccuracies to details above	Interactive Notification	New	The users would like a way of flagging up if something is not correct to Admins. Ie, a way of notifying through the profile that something has changed or is incorrect.	We may want to think about how this would work. Ie. Something that allows them to suggest a change that goes to ESR or TIS Admin, or a way of signaling this is Correct or this is Not Correct?	BA & PO ESR Admins BM's
Placements	Past Current Future	Read-only	TIS	All the current info we have on TIS to be pulled into the Trainee UI	We want to ensure that this has the same logic and rules as 'Future placements' will have in Profile. They must be the same.	BA as with profile view of 'Future Placements UX/UI design out
Placements	Programme Curriculum NTN	Read-only General info	TIS	They would like a little more information around these as well as having this available in the App	We need to think about Supervisors and Trainers too how they will be able to view this info	UX/UI
Assessments	ARCP	Read-only	TIS/New	The users would like the following around ARCP: General information: What is ARCP and why is it important? Notifications set by Admins to alert Trainees about there ARCP/automatic Email to alert of tasks? Links to what they need to do	We need to investigate how this might work. ideally, both Admins and Trainees feel that having a simple way of notifying/reminding Trainees about ARCP and scheduling this in Calendars would be a huge benefit and help to streamline the process	BA to investigate the process so we can identify how we might streamline the process
Forms	All forms	Signatures	New	Users would like to have digital signatures or an easy way of approving forms. This would streamline the process	We need to have a clear agreement across all teams that digital signatures are acceptable. If we have to download forms, this will essentially make the process redundant.	BA to investigate the implications of digital signatures and get approval from HEE
	All forms	Auto-generate	New	We should look to digitalise all forms and auto-populate areas that we can	We need to think about a 'mobile' first approach to filling out forms. As well as the process for each form with approval and sign-off	BA
	Form-R (Part A-B)	Interactive Auto-generate Information	New	We need to focus on having a simple way for the Form-R and the process, to be digitalised and easily accessible	This should be a priority in regards to MVP but also having a clear journey mapped out for both Trainees/Admins and anyone else involved in this process.	BA UX/UI

MVP: Workshop feedback for backlog and build

(We still need to create the back-log of refined feedback from all Regions to this table below. Also the Success/Measures, User Stories and Personas created in all workshops. These are essentially what we refer to with design and creating tickets around User Stories for the build

Feature	Element	Interaction	Comments	Actions
Profile	Personal details	Interactive/Read-only Contact details Change of address Emails (Personal and work) Record details Placements Courses & Training completed	They asked for their profile to include any of the 'important' information about them, for them to use and share with others. A quick stop place to find out about their past details and current/future commitments and interactions. One place for them to update all details around their profile as a Doctor in training Emails Addresses	We need to make sure that the Calendar works well, and is synced similar to say 0365 Calendar and scheduling work
	GMC/GDC	Read-only	We must ensure that the Trainees cannot edit this	Make sure this is R/O
	Passwords	Reset	Allow the users to reset their passwords in their profile area	This could be investigated
	Profile photo	Upload	Users asked about having a photo of themselves as part of the profile	If this is quick we can do it, but not essential
	HR/NHS emails	Read-only	NHS emails: Duplicates/Collected emails for each post? This is frustrating as they would like one 'Master' email instead of multiple	We may need to investigate this
	Data	Sensitive data	Sensitive Data (DOB/Nation)	We may need to investigate this
	Visa	Read-only	Immigration Tier 2 Vias progress/status	We may need to investigate this
	Approvals	Important info	If the Trainee needs to change a Surname or something that has a large impact on their records we need to have a way that they notify the Admins who then approve this, maybe with a link for them to where this can be done	We have to make sure that we enable the Trainees to do what they need to do, but without causing issues with Admins
	Access	Information	Who can access this, it would be great if we made sure that other teams who may need this information may have some kind of high-level access to this, and are informed when things change. Daenerys etc	We need to check this and make sure we allow access but only to the correct people
	Info	Training days	Regional training days in relation to the user's specialty	This would be useful but will need some investigation
Profile notifications	Change requests	Links Prompt Acceptance/decline	There needs to be a real-time link between the Admins and Trainees if we introduce notifications. They also need to make sure they have different levels of control over these options	We need to investigate this as at the moment some Admins would like to have this and some prefer to have their trainees ask them first
Profile notifications	Inaccuracies	Link Interactive	The users would like to report inaccuracies in their personal details in an easy manner	We may be able to add some kind of button to report to admins this is in fact wrong. Email link?
Programme & Placement	Placement	Notification	To be able to notify the trainee of the next placement (12 weeks) and (LET) + Option to raise a query via the notification. The trainees must not be able to: Decline the notification Change anything because of the notification The admins need to know the Trainee has read the notification No calendar link as this may cause issues with other dates? This should then go back to the Admins for confirmation	We need to have a think around notifications and how we can use them for different areas of the App. Will they sit in 'notifications' or be specific to the feature they are sat within?
	Past Current Future	Read-only	The admins feel that this would be useful as long as the trainees cannot change anything. They should also have as much information on the placements as we can supply	We can have a look into some of the information around the placements, what's of value?
	Program	Read-only	They feel that it might be of value to have some information around the program itself, but have this read-only.	We need to make sure that the information used is current
	Placements	Read-only	A list of future placements and rotations	The ability to view upcoming rotations and placements scheduled for the trainee. This gives them the ability to flag up anything that is wrong or they need to change
	Training	Contracts	No contracts for training	Think this is frustration and causes lots of issues with benefits
	Contacts	Read-only/links	Contact details for placements	A list of details for each placement that is scheduled for trainee
Assessments	ARCP	Read-only/links?	ARCP Checklist (Tickbox culture)	We should check exactly what data needs to be on this list? Does anything cause issues with data protection?
	ARCP Calendar	Read-only/Interaction	These may tie into the 'Calendar' so that the Trainee is able to plan and schedule around these dates: RCOA e-portfolio style checklist was mentioned, think of a traffic light style checklist of essential documents for ARCP	Think around how this may work in a Checklist that they follow and ticks off as they complete different actions around ARCP. Think about how this may also tie in with a calendar and how the Admins feed these dates into this feature through TIS?
	Appeals	Interaction Process	How do users appeal an ARCP through the app	Needs investigating
	Online action plan	Interactive	Hierarchy of approval Reminders Default template access	We need to investigate what this actually is and how we may help to digitalize this. They were not able to explain all details around how this may work
	Outcome form	Read-only	This should be a simple way to view the outcomes of their assessments	We need to see an example of this
	Exam results	Read-only	A way for the Trainees to see all past exam results	We need to work out where this comes from
	Mandatory training	Links Info	They would like their Mandatory training to be easy to access through the app	We can help with this

What does success look like and how do we measure this?	Success	Measure
What does success look like and how do we measure this?	To do	To do