2021-01-07 NIMDTA Sync jobs failing to start automatically

Owned by Liban Hirey (Unlicensed)

Last updated: 08 Feb 2021 by Andy Nash (Unlicensed)

1 min read

Date	Jan 07, 2021
Authors	@Liban Hirey (Unlicensed)
Status	Resolved
Summary	The NIMDTA Sync jobs failed to start
Impact

1 Non-technical Description
2 Trigger
3 Detection
4 Resolution
5 Timeline
6 Root Cause(s)
7 Action Items
8 Lessons Learned

Non-technical Description

Trigger

Detection

Detected when slack notifications in the #monitoring-prod channel failed to appear

Resolution

The sync jobs run fine when manually triggered however this is a temporary solution

Timeline

Jan 7, 2021

00:05-01:29 AM Jobs failed to run
11:05 - Service was restarted
11:05 - Service was redeployed (based on the compose modified time)
11:25 - Jobs manually triggered by @Liban Hirey (Unlicensed)

Jan 8, 2021

00:05-01:29 AM Jobs ran normally

Root Cause(s)

Still unknown for the time being

Action Items

Action Items	Owner

Action Items	Owner

Lessons Learned

Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213