2021/2: Q2 | Review#6 (2021-08-31 to 2021-09-14)

Welcome

Overviews of the iteration
Any interruptions / Live Defects
Team going through what they’ve achieved during the iteration
Feedback from those on the call on what we have done (constructive criticism / praise / questions)
Collaboration with those on the call on what to do next
Ask questions:

- out loud on the call - really, we’d appreciate you doing this!;
- write in the Team meeting chat; or
- fill in the post-Review survey after the call
(for questions that occur after the call is over, or if you don’t want to ask the question during the call for whatever reason, and
for letting us know whether the Review meets your expectations, or whether you have some suggestions for improvement)

Live Issues:

key	summary	created	updated	status

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Incident logs

New incidents this iteration:
2021-08-30 GMC sync failed
2021-08-26 TIS down

Left over incidents now fully closed:
2021-08-17 ESR Integration database unavailable
2021-08-02 Placements not being exported to ESR

Dev team demo 'done' work contributing to those goals (no reference to specific Jira tickets, and no reference to work not 'done')

Area	Description	Team Representative	Demo - from Prod URL where feasible
TISSS	Implement sign-up and sign-in via an authenticator app	john o
	Trainee’s FormRs added to metabase for rudimentary reporting	Andy Dingley / Ashley Ransoo / James Harris	https://build.tis.nhs.uk/metabase/dashboard/27
	Large trusts able to be synced without manual intervention	Andy Dingley	Some trusts were too large to be properly handled by the self-service sync process, which keeps trainee data up to date with TIS changes. A workaround was available but this required manual intervention and monitoring by the TIS team. Trainee data related to trust changes are now individually queued and the update is then done one-by-one so that all updates can eventually be processed. The per-trainee update time is expected to be slightly slower with the approach, but it is more consistent, reliable and gives us the ability to scale in the future (updating a higher number of simultaneous trainees).
Reval	“Last update” column was not getting updated in the Recommendation summary page	Jayanta Saha	Short Demo
	Recommendation search with invalid GMC number	Doris.Wong	Before: After:
	Recommendation comments with HTML format	Doris.Wong	Before: After:

TIS
TIS
ESR	Unable to delete old positions	Joseph (Pepe) Kelly	Narrative: It was possible to have multiple records for an “ESR Position” which caused problems when we then try to refer to the position. For example, when ESR notified us the position should be deleted we were unable to identify a single position to delete. We have recreated an index which enforces uniqueness in ESR positions.
ESR	Several little hurdles investigated and rectified where necessary	Marcello Fabbri (Unlicensed)	Further improvement to some services in the ESR Interface that would otherwise unnecessarily overload a Dead Letter Queue (a messaging channel between services) resulting in requiring developers' attention to clean up
NIMDTA	Corrections to trainee status	Reuben Roberts	Trainee status is not editable on the front-end, but some historic data required correction. 9 ‘inactive’ trainees with ongoing programme memberships were made current, and 2248 ‘current’ trainees with no ongoing programme membership were set to inactive.
NIMDTA

Objective Key Results (OKRs) 2021/22 Q2:

OKR	1st Iteration	2nd Iteration	3rd Iteration	4th Iteration	5th Iteration	6th Iteration	7th Iteration
Objective: Solve MFA and prepare for the second live pilot
Key Result#1: Run an experiment with existing pilot Trainees on using an Authenticator App. Get sufficient feedback to develop it into a solution for the next pilot.	Too early to score	0.1	0.5	0.6	0.6
Key Result#2: ~~Coordinate~~ Prepare for a 2nd pilot (confirm with teams running ARCPs - ask monthly. Any number would be insightful, ideally between 30-50).	Too early to score	0.1	0.1	0.2	0.3
~~Key Result#3~~~~: Run the 2nd pilot to include live ARCP Form R completion via the app (with associated HEE admin unlocking of Form Rs submitted in error, if needed).~~	~~Too early to score~~	~~0.1~~	~~0.1~~	~~0.1~~	n/a	n/a	n/a
Key Result#4: Ensure data from all fields in Form R is stored in a format enabling it to be extracted on demand for the purposes of reporting.	Too early to score	0.5	0.6	0.6	0.6

Following on from a TISSS call (2021-08-17) where it was confirmed that running the 2nd TISSS pilot within this Quarter was not going to be possible, we removed it from the KR list for our OKRs. Spare effort we have as a result will go towards supporting other services and looking at where we can take KR#4.

TIS Dev team roadmap:

Feedback

We really do welcome any feedback you have for us - whether it be negative or positive, or whether it be a suggestion of something we could try/incorporate in a future Review. We absolutely don’t want to stand still. We’re very happy applying the 12th Agile principle of ‘becoming more productive’ to our Reviews themselves! Your contributions to this survey are entirely anonymous, should you wish to include anything others might perceive as controversial. We welcome any and all feedback, as long as it is constructive!

Post-Review survey: https://healtheducationyh.onlinesurveys.ac.uk/tis-review-2021-2-q2-iteration6