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Date

Authors

Status

Ongoing

Summary

Revalidation production login delay and logout redirecting to stage and localhost

Impact

An admin user was having issues to submit recommendation

Non-technical Description

.


Trigger


Detection


Resolution


Timeline

BST unless otherwise stated

  • ??:?? - Responding to a query about submitting recommendations, we noticed that the login process was very slow

  • ??:?? -

  • ??:?? -

  • 11:30 - Forced redeployment tasks


Root Cause(s)

  • Request taking a long time

  • Sometimes get redirected to stage


Action Items

Action Items

Owner

Set autoscaling {with min/max the same value?}

Prod API Gateway needs to send metrics & logging sent on to CloudWatch

Monitor & Alert on something that indicates a problem, e.g. HTTP Errors/Latency in API Gateway?


Lessons Learned

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