Date	2nd October 2017
Authors	Chris Mills
Status	In progress
Summary	Multiple containers went down on production applications and monitoring
Impact	Users were unable to log in

Root Cause

The root cause is split into sections due to the parts this incident affects.

Monitoring:

The monitoring containers not running were as result of redeploying the stack due to the keycloak issue on the 28th.

Prod Applications:

We are currently looking into the root cause of this

Trigger

Investigating

Investigating

We were notified by Reuben Noot (Deactivated) who stated that he was unable to view production when he noted on slack

Reuben Noot [8:56 AM]
production doesn't look to healthy - getting internal server error just trying to get to https://apps.tis.nhs.uk/ui/

Action Item	Type	Owner	Issue
Add monitoring to the monitoring server so that it's active at all times	prevent	DevOps	TISDEV-2684 - Getting issue details... STATUS