• Root Cause(s)

• Trigger

• Resolution

• Detection

• Action Items

Root Cause(s)

• The scheduled task didn’t execute

• The build server (with the schedule) didn’t get triggered in the expected timeframe

• Each new ‘ETL’ killed the previous one;

• The build server was unavailable

• Automated change requests caused a massive spike in load

Trigger

• Unable to run the build on schedule

Resolution

• Restarted Jenkins.

• Manually triggered the tis-esr-etl-cron-applicant-export job and then the tis-esr-etl-cron-daily-export job.

• Moved files to Monday’s 2020-08-03-outbound container.

Detection

• Noticed while checking weekly ETL run

Action Items