Method(s)

Our researchers will consult with a range of users during the Evaluation to explore their context, needs, emotions, and behaviours.

Qualitative research

The following qualitative research methods will be used:

• One-to-one interviews with user representatives (users and administrators).

• User needs workshops.

• Field visit observations.

• Open text comments from online surveys.

Quantitative research

The following quantitative research methods will be used:

• User feedback survey.

• Online user needs survey.

• Review published and unpublished Health Education statistics.

Note: Due care should be given to ensuring there is no bias towards users with higher digital literacy. At least some interactions should be face-to-face.