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Date

Authors

Philip Wilsdon (Unlicensed)

Status

Documenting

Summary

https://hee-tis.atlassian.net/browse/TIS21-1300

Impact

  • An increase in the number of helpdesk calls as people could not see trainees in Intrepid Leave Manager.  

Non-technical Description

Trigger

Detection

  • Alerting in our monitoring channel

Resolution

Timeline

  • - 04:41 & 05:02 - Alerts in the NDW monitoring channel

  • - 09:06 - NDW succesfuly re-run on stage and prod

Root Cause(s)

  • W

Action Items

Action Items

Owner

Lessons Learned

  • T

  • No labels

Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213