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Here are a few ideas for you to consider
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North Star Metric
Product success relies on measuring meaningful metrics – a north star. To define the north star – look at how your product delivers value to customers.
For most organisations, the north star metric is usually linked to customer engagement with your product.
It is
A single metric that best captures the core value that your product delivers to customers
Provides clarity and alignment on what the product team needs to be optimizing for and what can be traded off.
Most importantly, it holds the product accountable to an outcome. Examples include
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Airbnb: Nights Booked. Facebook: Daily Active Users. Quora: Number of questions a user answers. WhatsApp: Number of messages a user sends. |
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Escaped Defects
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This is the number of bugs discovered after a build or release enters the production environment. The goal would be to get this as close as possible to zero.
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