Date: 29/05/2020
Attendees:
Lynn Bradley
Amy McWilliams
Sharron Lee
Angela Johnson
Laura Rowe
Adam Goddard
Nicola ..
Laura Sams
Chris Quinn
Alistair Pringle
James Harris
Sebastian Kwok
Ade Adekoya
Any support in place for trainees?
Each specialty got it’s individual person contact - Emails from trainees goes into work personal email. This is the same for other specialties
There are generic Inboxes for GP, PH, Revalidation and foundation school
Any inboxes management as part of your support process?
FormR - the Local trust teams manages the form through individual work email
FORM R part A through the recruitment team.
Programme support officer and Programme Support Assistant- deals with day to day activity which includes FORM Part B as part of the ARCP.
Management of inboxes slightly different for foundation schools- Admin support team menages for individual specialty which are in the Local trust
If yes, how do you manage the inboxes ?
Individual work email not generic
How many queries do you get per day/week… e.g placement/assessment queries?
Individual work email
Do trainees have an opportunity to see the data you keep on them on tis? If so what's the process of managing queries/change?
No- Only work closely with lead employer to submit to GMC.
Ant feedback from trainees on new NTN from training? Don’t apply to foundation
Any dedicated Team to manage the queries?
Individual work email
Is the support the same for Dentist &PH?
Yes, dedicated inboxes per specialty
Any document for your FAQ?
To check website and Lynn to gather document and send to Alistair
Do you do have any KPIs? Any system or process to measure this?
KPI for ARCP others are based on individual local policies.
Lead employers have got KPIs
Any plans to improve your current system?
Not sure
Document to receive from them:
To send us introduction letter and other support documents
Useful website to get more informationUseful website to get more information
https://madeinheene.hee.nhs.uk/Trainee-Support-Service