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Notification trigger | Notification format (i.e. email v in-app) | Recipient(s) (Trainee / Admin) | Summary v Detail | Rules | Comment | |
|---|---|---|---|---|---|---|
| 1 |
|
|
|
|
| Not required - agreed |
| 2 |
|
|
|
|
| Not required - agreed |
| 3 | Manually add a connection | Trainee | Detail | Manually triggered | Template required | |
| 4 | Manually remove a connection | Trainee | Detail | Manually triggered | Template required | |
| 5 | Submit recommendation | Trainee | Detail | Manually triggered | Template required | |
| 6 | Brought Forward Date | Trainee | Detail | Manually triggered | Template required | |
| 7 | Deferrals | Trainee | Detail | Manually triggered | Template required | |
| 8 | Non - engagement | Trainee | Detail | Manually triggered | Template required | |
| 9 | Flag imminent CCT dates | In-app | Admin | Summary | Automated | Frequency tbc |
| 10 | Flag Outcome 6 in the last month | In-app | Admin | Summary | Automated | Frequency tbc |
| 11 | Concerns next review date up coming | In-app | Admin | Summary | Automated | Frequency tbc |
Journey mapping
Assign Admin
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2. Un-assign Admin
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3 Manually Add connection
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4. Manually remove connection
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5. Submit recommendation
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6. Brought forward date
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7. Deferrals
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8. Non Engagement
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9. Flag imminent CCT dates
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10. Flag Outcome 6 in the last month
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11. Concerns next review date up coming
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Other considerations / questions to be discussed with PO (Alistair Pringle (Unlicensed) ) & delivery team
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