Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Date

Authors

Joseph (Pepe) Kelly Yafang Deng Jayanta Saha

Status

Documenting

Summary

Person sync jobfailed with exception [Unable to parse response body; nested exception is ElasticsearchStatusException[Unable to parse response body]; nested: ResponseException[method [POST], host

Impact

Table of Contents

Non-technical Description

Notification alert received from monitoring prod that Sync job has stalled at early morning of 14th of August causing timeout in bulk upload.

Trigger


Detection

Image RemovedImage Added


Resolution


Timeline

BST unless otherwise stated

  • 2:29am sync failed

  • 2:39am Sync [RevalCurrentPmSyncJob] started.

Root Cause(s)


Action Items

Action Items

Owner


Lessons Learned