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Date

Authors

Joseph (Pepe) Kelly Yafang Deng Jayanta Saha

Status

Documenting

Summary

Person sync jobfailed with exception [Unable to parse response body; nested exception is ElasticsearchStatusException[Unable to parse response body]; nested: ResponseException[method [POST], host

Impact

Non-technical Description

Notification alert received from monitoring prod that Sync job has stalled at early morning of 14th of August causing timeout in bulk upload.

Trigger

Detection

Resolution

Timeline

BST unless otherwise stated

  • 2:29am sync failed

  • 2:39am Sync [RevalCurrentPmSyncJob] started.

Root Cause(s)

Action Items

Action Items

Owner

Lessons Learned

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Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213