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| # | Item | Comment | Owner |
|---|---|---|---|
| 1 | Do you agree with the demarcation of services? | Currently, the expectation is that there should be 3 levels of support (1) technical (2) profile related (3) peer support No out of hours support has been agreed to - opening hours for calls 8am-6pm, Monday to Friday; otherwise email | Alistair Pringle (Unlicensed) |
| 2 | What number / email address should be displayed as part of the Trainee journey? | Alistair Pringle (Unlicensed) | |
| 3 | What progress has been made, if any, on the definition of the support model? I understand that this should be a function of change, but who owns this and how do we communicate with them? | Alistair Pringle (Unlicensed)Joanne Watson (Unlicensed) | |
| 4 | Can we get a definition and component created? Requires discussion with Reuben? | Alistair Pringle (Unlicensed) Joanne Watson (Unlicensed) Reuben Noot (Deactivated) | |
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