| Process Name | PM - 2 Request Password Reset | Comments |
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| Description | User requests to change their password directly in TIS |
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| Actors | TIS User |
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| Pre-Conditions | User account set up in TIS User email known |
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| Post-Conditions | Password changed |
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| Process Steps | - User navigates to login screen
- User selects "Forgotten Password" link
- Request triggers password autogeneration
- System sends password via email
- User clicks login link in email
- System presents login screen
- User enters username and auto generated password
- System prompts user to change password
- User enters new password twice
- System confirms changed password
- System logs user into TIS
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| Alternative Process | N/A |
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| Rules | - New password must contain: letters and numbers in any combination
- Present error message where incorrect password entered
- Present error message where incorrectly formatted new password entered
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| JIRA Reference |
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| Audit |
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