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Logistical things: pre-start date, or first few days

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#

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Step

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Coordinator

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1

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Slack invite - this can be given in advance of starting (using personal email, and email amended once the HEE email is set up), and add to relevant channels and groups.

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Andy Nash (Unlicensed)

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2

Before their first day

Step

Who

Complete the new starter form here. This will also inform IT of equipment requirements, request an HEE

Office365

M365 email address / account and facilities will then be automatically alerted to issue a building pass / key fob.

 

Anita Cheng (Unlicensed)Andy Nash (Unlicensed)

2.1

  • Add the new user to the O365 TIS Group and TIS_Development Team.

Anita Cheng (Unlicensed)Andy Nash (Unlicensed)

2.2

Share the 

  • Decide who is going to be their mentor (and get agreement from the mentor!)

  • Plan a team in-person meetup to welcome the new starter

Line manager

Once the M365 account has been created, shortly before starting:

  • Add them to the M365 TIS Group: “Trainee Information Systems”

  • Add them the TIS Support “Team”

Line manager / Anita Cheng

  • Share with them the Team Availability with full edit access
    [Note that this needs to be done by logging into Office 365 online and opening another mailbox - tis.team@hee.nhs.uk

 calendars (Sprint Ceremonies and Team Availability) with full edit access.

Andy Nash (Unlicensed)

2.3

  • Chase for a Stewart House building pass / Manchester access.

Anita Cheng (Unlicensed)Andy Nash (Unlicensed)

2.4

Andy Nash (Unlicensed)

2.5

Andy Nash (Unlicensed)

3

  • , going to Calendar, then right clicking the calendar in order to edit the Sharing and permissions.]

Anyone with access to shared mailbox TIS.Team@hee.nhs.uk

Slack invite:

  • this can be given in advance of starting (using their private email, which will then need switching over to their work email once they start)

  • add to relevant channels and groups (standard ones will be: hack-day, high-level-estimations, one-team-tis, sprint-planning, sprint-refinement, sprint-retrospective, sprint-review, sprint-stand-up, team-tech-sharings, wall-of-failure, whats-better, fire-fire, tis-team-london/manchester [delete as appropriate], internal-admin-team-general/trainee-team-general [delete as appropriate], monitoring, monitoring-ndw, monitoring-prod, notifications-jira, arbitrary, general, link-sharing, new-starters).

Getting them involved in Slack before starting helps make them feel part of the team / involved / expected / wanted. And it eases them into the work / the range of work / the lingo we use ahead of time.

Any Slack Admin (Rob Pink, John Simmons (Deactivated), Andy Dingley, Joseph (Pepe) Kelly)

On their first day

Step

Coordinator

If the new starter is going to be working from home significant amounts of time, they should look at the Home office equipment ordering page (once they have access to HEE Connect, through an M365 account set up)

Line manager / mentor / Anita Cheng

Follow up with Facilities for a Stewart House / 3 Piccadilly building pass.

Line manager / Anita Cheng

Add to Metabase. And ask James Harris for a quick tutorial.

Any Metabase admin (Joseph (Pepe) Kelly, Andy Dingley, Ashley Ransoo, James Harris, John Simmons (Deactivated), Yafang Deng)

Add to Google Analytics.

Any GA admin (TSS and TIS Support website: Jon Bowlas and his team / Andy Nash (Unlicensed), TIS: Ashley Ransoo or Jon Bowlas and his team)

Create an Atlassian account for Jira and Confluence and add the team member to the Atlassian group 'TIS Team'. If a developer, add to the group 'TIS Developers'.

Andy Nash (Unlicensed)

3.1

Any Atlassian admin (John Simmons (Deactivated), Andy Dingley, Joseph (Pepe) Kelly)

Ask new user to update the contact

page with

list page with their details and

take/store a 'headshot' photo in the Team Photos page.

New User themselves, Andy Nash (Unlicensed)

3.2

  • Update the TIS Team PowerPoint, print and replace on wall.

Andy Nash (Unlicensed)

4

create an avatar in Atlassian / Slack

New user themselves

When possible, and especially in team meetings, Introduce to the rest of the team! (smile)

Andy Nash (Unlicensed)

5

For technical staff, arrange to have their laptop's MAC address added to the whitelist. This is to bypass content filtering in London.

John Simmons (Deactivated)

6

Whoever is running the meeting / event

Highlight we’re still working from home by default, but will likely be a hybrid working team in time:

  • pros and cons (focus, work life balance, etc / isolation, collaboration, body language)

Alert them to the fact there’s a fire drill on Thursday morning 9:30am - meeting point just outside the bottom of the stair well behind our area (London staff).

Andy Nash (Unlicensed)

7

Line manager / mentor

Walk the floors - tea points / toilets / meeting spaces / cafés / etc.

Andy Nash (Unlicensed)

8

Create access to resources.

John Simmons (Deactivated)

Line manager / mentor

Settling in: 1st

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Iteration

#

Step

Coordinator

1

Sessions on HEE / history of the TIS programme / other tech teams in HEE / HR / appraisal.

Alistair Pringle (Unlicensed)

2

Line manage / mentor

Sessions on Agile /

Scrum / LeSS

Scrumban /

Kanban /

OKRs / remote working / team culture.

Andy Nash (Unlicensed)

2.1

Line manager / mentor / Delivery Manager

Andy Nash (Unlicensed)

2.2

Line manager / mentor / Delivery Manager

  • Walkthrough Confluence, JIRA and Slack introducing structures and how we use them.

Andy Nash (Unlicensed)

3

Sessions on tech stack / standards / technical side of the team culture / code review process and assigning a buddy / mentor.

Andy Dingley, Joseph (Pepe) Kelly

4

Line manager / mentor / Delivery Manager

Sessions on the wider HEE / NHS landscape?

With James

F

Freed / Jon

H

Howes / Rob Pink / Elisa

/ James H / others ?

Lakhan-Hector / James Harris / others…

Line manager / mentor / Delivery Manager

Introduction to the Work In Progress (WIP)

Lead dev (for the Product Team the new starter is in) / Line manager / mentor

Settling in: 2nd-4th

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Iterations

Step

Coordinator

1

Embed new starter for an Iteration or two in each

squad

Product Team / run through of the distinct areas of the codebase: TIS, TIS-ESR, Reval, TSS.

Andy Nash (Unlicensed)

2

Lead dev (for the Product Team the new starter is in) / Line manager / mentor

Actively review progress (day-to-day, week-to-week).


More formal ‘sit-down’ after new starter has been embedded in each

squad

Product Team for an Iteration or two, to discuss first impressions / questions and ideas they have / where they are best deployed to begin with.

Andy Dingley, Joseph (Pepe) Kelly, Andy Nash (Unlicensed), along with the buddy / mentor they’re working with.

2.1

Assign access to Stage/

Lead dev (for the Product Team the new starter is in) / Line manager / mentor

Assign access to Pre-prod and Prod for the apps within their Product Team, as needed.

Lead dev / Line manager / mentor

Attachments:

Induction Checklist https://connect.hee.nhs.uk/Interact/Pages/Content/Document.aspx?id=4114&SearchId=1569276&utm_source=interact&utm_medium=general_search&utm_term=induction+checklist

Employee benefits

https://healthservicediscounts.com/

https://www.hee.nhs.uk/about-hee/work-us/staff-benefits