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Actions

Green

Amber

Red

No Actions

  • System is running normal

  • Users are able to perform tasks as normal

  • Monitoring tools are acting normal

  • System is running however only a few users are experiencing issues

  • There is an issue however a workaround can be used to temporarily remove the problem

  • Users are not able to login or page is not responding

  • Users are not able to perform any tasks

Communications

  • None required

  • Update Business Managers using Teams

  • Update incident blog page

  • Inform business managers through Teams channel

  • Update auto responder message in help desk

  • Update incident blog page

  • No labels