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User stories were gathered during interviews and conversations with the end users and the Product Owner. The functional requirements for the new system are much the same as those for the current system. Most observations from the end users concerned non-functional requirements.

A service that doesn't crash

As a

Revalidation Administrator

I Want

a reliable service that doesn't crash all the time

So that

I can do my work without the frustration of an unreliable system

Notes

I saw the system crash twice at Thames Valley and once at West Midlands, so this is not an infrequent occurrence.

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