11. Notifications for Revalidation

Notifications can be used to update users on the status of records within the Revalidation application. This is useful in a number of scenarios, particularly where follow on activity is required.

Who can be notified?

A trainee may be notified if an update to their record is being made where they should be notified, or requesting their input offline
An admin may need to be notified where a trainee’s record assigned to them needs to be updated, or has been updated elsewhere for example via GMC Connect

Scenarios

The below “Notification triggers’ detail the scenarios whereby either a Trainee or Admin may be notified, how they will be notified and the actions that can be taken as a result.

	Notification trigger	Notification format (i.e. email v in-app)	Recipient(s) (Trainee / Admin)	Summary v Detail	Rules	Comment
1	~~Add new concern~~	~~Email~~	~~Trainee~~	~~Detail~~	~~Manually triggered~~	Not required - agreed
2	~~Close concern~~	~~Email~~	~~Trainee~~	~~Detail~~	~~Manually triggered~~	Not required - agreed
3	Manually add a connection	Email	Trainee	Detail	Manually triggered	Template required
4	Manually remove a connection	Email	Trainee	Detail	Manually triggered	Template required
5	Submit recommendation	Email	Trainee	Detail	Manually triggered	Template required
6	Brought Forward Date	Email	Trainee	Detail	Manually triggered	Template required
7	Deferrals	Email	Trainee	Detail	Manually triggered	Template required
8	Non - engagement	Email	Trainee	Detail	Manually triggered	Template required
9	Flag imminent CCT dates	In-app	Admin	Summary	Automated	Frequency tbc
10	Flag Outcome 6 in the last month	In-app	Admin	Summary	Automated	Frequency tbc
11	Concerns next review date up coming	In-app	Admin	Summary	Automated	Frequency tbc

Journey mapping

Other considerations / questions to be discussed with PO (Alistair Pringle (Unlicensed) ) & delivery team

Assumption/question	Comments
No other notifications agreed as necessary	n/a
Templates initial creation editing mechanism for editing details before they are sent to trainees - this may be very complex
Ability to trigger notifications automatically and manually - particularly for trainees
Ability to view notifications/comms that have been sent previously, and attach them to a trainee record - possibly as thread
Out of scope - draft & save notification
Any CTA required within the in-app notifications, if so, what are the limitations? link out to record only only show the admin who has been assigned
Ability to turn notifications on/off (admin)?
Ability to reply to emails (trainee)?
SMS?
How does this tie in w/TIS self-service? discuss w/??	Should be built as re-usable component
Need to involve Ashley, Andy, Pepe et al in solution & functional design

Notes