| Date |
|
| Authors | Joseph (Pepe) Kelly |
| Status | Complete |
| Summary | |
| Impact | None found. |
Root Cause(s)
ElasticSearch Sync job failed during the night at 1:34am (UTC) failed to complete.
The docker container restarted
Trigger
The TIS-SYNC restarted.
Resolution
Re-ran job as on Sync Service.
Detection
Alerting in Slack.
Action Items
| Action Item | Type | Owner | Issue |
|---|---|---|---|
| Restart the jobs | Restore service | Joseph (Pepe) Kelly | TISNEW-3183 - Getting issue details... STATUS |
Timeline (BST)
- 2:34 am TIS-SYNC job failed
- 7.30 am Slack alerting of failed job in #monitoring
- 7.43 am Picked up alert and re-ran job (Ola)
- 7:48 am Re-run of jobs completed
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