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Date

Authors

Status

Summary

IPersonOwner job failed 08:27 Users unable to see their trainees unless they remove the local office filters

Impact

Root Cause(s)

  • B

Trigger

  • Failed overnight ETL

Resolution

  • Fi

Detection

  • L

Action Items

Action Item

Type

Owner

Issue

Timeline

  • 07:55 Dev team noticed job failed and attempted to re-run. It failed again and we began investigating.

  • 08:13 Chris Nowak - User noticed that TIS was missing data - person search

  • 08:18 - Feedback to uses - We are looking into it from Simon

  • 08:27 - Firefire channel created by Simon

  • 09:01 - TIS Sync started again

  • 09:02 - Service Status updated by Phil

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