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Notifications can be used to update users on the status of records within the Revalidation application. This is useful in a number of scenarios, particularly where follow on activity is required.


Who can be notified?

  • A trainee may be notified if an update to their record is being made where they should be notified, or requesting their input offline

  • An admin may need to be notified where a trainee’s record assigned to them needs to be updated, or has been updated elsewhere for example via GMC Connect


Scenarios

The below “Notification triggers’ detail the scenarios whereby either a Trainee or Admin may be notified, how they will be notified and the actions that can be taken as a result.

Notification trigger

Notification format (i.e. email v in-app)

Recipient(s) (Trainee / Admin)

Summary v Detail

Rules

Comment

1

Add new concern

Email

Trainee

Detail

Manually triggered

Not required - agreed

2

Assign Admin

In-app

Admin

Summary

Automated

Displays all records assigned to Admin + link

3

Unassign Admin

In-app

Admin

Summary

Automated

Displays all records assigned to Admin + link

4

Close concern

Email

Trainee

Detail

Manually triggered

Not required - agreed

5

Manually add a connection

Email

Trainee

Detail

Manually triggered

Template required

6

Manually remove a connection

Email

Trainee

Detail

Manually triggered

Template required

7

Automated archiving of records

In-app

Admin

Summary

Automated

Dependency on understanding what the archiving policy will be

8

Bulk assign Reval admin

In-app

Admin

Summary

Automated

Displays all records assigned to Admin + link

9

Flag imminent CCT dates

In-app

Admin

Summary

Automated

Frequency tbc

10

Flag Outcome 6 in the last month

In-app

Admin

Summary

Automated

Frequency tbc

11

Submit recommendation

Email

Trainee

Detail

Manually triggered

Template required

12

Brought Forward Date

Email

Trainee

Detail

Manually triggered

Template required

13

Deferrals

Email

Trainee

Detail

Manually triggered

Template required

14

Non - engagement

Email

Trainee

Detail

Manually triggered

Template required

15

Concerns next review date up coming

In-app

Admin

Summary

Automated

Frequency tbc

Other considerations / questions to be discussed with PO (Alistair Pringle (Unlicensed) ) & delivery team

Assumption/question

Comments

  • No other notifications agreed as necessary

  • Templates

    • initial creation

    • editing

    • mechanism for editing details before they are sent to trainees - this may be very complex

  • Ability to trigger notifications automatically and manually - particularly for trainees

  • Ability to view notifications that have been sent previously, and attach them to a trainee record

  • Out of scope - draft & save notification

  • Any CTA required within the in-app notifications, if so, what are the limitations?

    • link out to record only

    • only show the admin who has been assigned

  • Ability to turn notifications on/off (admin)?

  • Ability to reply to emails (trainee)?

  • SMS?

  • No labels

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