Evaluation of assessment of tools to enable remote testing for the TIS project.
NB. Features analysis based on published information
| Software | Description | Type | Licence | Indicative cost | Government Digital Marketplace | Live testing | Devices | Formats | Remote access | Records screen | Records user - video | Records user - audio | Activity tracking | Reporting | Comments |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UserZoom | Specialist cloud-based software that enables remote user testing in a 'virtual lab' Requires users (research participants) to install browser add-on | Enterprise SaaS | Standard public sector:
| £24,140 pa (1 year minimum contract) | Yes https://www.digitalmarketplace.service.gov.uk/g-cloud/services/763266489702926
| Yes | Yes | Yes | Yes | Heat maps & clickstreams | Automated dashboards Data export into Office Suite | Most widely used | |||
| Validately | User testing and research software platform - partnered with JustInMind prototyping tool which is being used in TIS UI design
| Basic
| Basic $79 per month | Yes | Desktop, tablet, mobile | Live websites, mock HTML, images, prototypes (Invision, Azure, Market, JustInMind | Yes | Yes | Yes | Yes | Path reports (which pages users viewed) Average time on page Page exits | Charts, filtering CSV download | |||
| TryMyUI | |||||||||||||||
| Userlytics |
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