2021/2: Q1 | Review#3 (2021-04-27 to 2021-05-11)

Welcome

Overviews of the iteration
Any interruptions / Live Defects
Team going through what they’ve achieved during the iteration
Feedback from those on the call on what we have done (constructive criticism / praise / questions)
Collaboration with those on the call on what to do next
Ask questions:

- out loud on the call - really, we’d appreciate you doing this!;
- write in the Team meeting chat; or
- fill in the post-Review survey after the call
(for questions that occur after the call is over, or if you don’t want to ask the question during the call for whatever reason, and
for letting us know whether the Review meets your expectations, or whether you have some suggestions for improvement)

Live Issues:

key	summary	created	updated	status

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Incident logs

2021-05-10 Intermittent 'Service unavailable' messages

[No log for the SSL Certificate - a change we made overwrote the updating of the SSL (security) Certificate which rendered the app unfindable. It’s now been changed back]

2021-04-28 PersonOwner sync job failed affecting Person Search

Dev team demo 'done' work contributing to those goals (no reference to specific Jira tickets, and no reference to work not 'done')

Area	Description	Team Representative	Demo - from Prod URL where feasible
TISSS	Display unsupported browser message on Internet Explorer	Steven Howard	Demo from prod
	Mitigated issues with multiple draft forms being submitted	Steven Howard / Andy Dingley	When multiple draft forms of the same type (e.g. Form R Part A) existed it caused an “infinite spinner” to be displayed instead of loading the list of forms. Two fixes have been put in place to mitigate this problem 1. When multiple draft forms exist, the latest is chosen and the forms list now displays as normal. 2. When saving a draft the button is disabled to avoid the user accidentally sending multiple copies when double-clicking the button. It is still possible in extreme circumstances to create duplicate draft forms, the outcome of which is the trainee still being prompted to complete their draft form even after submitted it. Unfortunately we have some technical limitations to resolve before we can fully avoid this issue but the above mitigations should make it almost impossible during normal usage. We will monitor for any instances of duplicate drafts during the pilot to help guide priority for further work.
	SMS Multi factor authentication	Steven Howard	Demo from prod
	Date of birth defaulting to 01/01/1800 when none in TIS	Edward Barclay
Reval	Syncing Doctor’s Data from TIS and GMC for differerent connections' logic	Cai Willis	Discussion of current progress of sync process deployment to staging environment
Reval
TIS	Unable to save placements (Posts with leading/trailing space)	Reuben Roberts	We identified a problem finding posts with leading (or trailing) space:
	Show Form R tab on prod (but not on NIMDTA) to enable TIS Admins to access submitted Form R’s Display Form R Part B nested data (Type of Work)	john o	Demo from prod
	PersonOwner Sync Job made more resilient	Marcello Fabbri (Unlicensed)
ESR	Support the August rotation up to 12 week Code of Practice	Joseph (Pepe) Kelly	Customisable queries in https://build.tis.nhs.uk/metabase/collection/102
ESR

Objective Key Results (OKRs) Financial Q1

3 week TISSS pilot
24 May - 14 June

OKR	1st Iteration	2nd Iteration	3rd Iteration	4th Iteration	5th Iteration	6th Iteration
Objective: Support Trainees with their use of TIS Self-service
Key Result#1: No unresolved 'serious' queries (combining # of queries with their nature) * ”serious” = preventing Trainees using the app, or preventing us from moving to the next stage of roll out of the App to other LOs. Syncing of data while not instant, should be near real-time, rather than overnight. Resolution of serious queries to be in place by the end of the pilot.	too early	too early	too early
Key Result#2: Trainees score overall experience and satisfaction of TIS Self-service at 6 or higher	too early	too early	too early
Key Result#3: 70% of Trainees engage with TIS Self-service as part of the initial pilot	too early	too early	too early
Key Result#4: Admins surveyed indicate their overall experience and satisfaction is 6 or higher	too early	too early	too early

*TIS Self-service MVP:
Trainees:

have a login to TISSS and know what to use it for, and can reset their passwords
can access their personal details held on TIS
can see their current and future Programme and curriculum membership they are training on
can ensure placement details are accurate and have a way of knowing where they are going to be training next
have visibility of their assessments including upcoming ones
are able to complete their Form R Parts A and B electronically
are able to receive support when they have queries regarding using Trainee Self Service or Submitting specific forms

HEE Admins:

are able to access submitted Form R's and unlock / un-submit them

TIS Dev team roadmap:

Feedback

We really do welcome any feedback you have for us - whether it be negative or positive, or whether it be a suggestion of something we could try/incorporate in a future Sprint Review. We absolutely don’t want to stand still. We’re very happy applying the 12th Agile principle of ‘becoming more productive’ to our Sprint Reviews themselves! Your contributions to this survey are entirely anonymous, should you wish to include anything others might perceive as controversial. We welcome any and all feedback, as long as it is constructive!

Post-Review survey: https://healtheducationyh.onlinesurveys.ac.uk/tis-review-2021-2-q1-iteration3