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Date

Authors

Adewale Adekoya John Simmons (Deactivated) Jayanta Saha

Status

Resolved

Summary

Impact

Non-technical Description

Trigger

Detection

Resolution

Timeline

: 01:05 - An alert in the #monitoring channel of ETL success but in the wrong time slot.

: 08:39 - Ade alerted dev team

: 08:51 - John started investigation

: 10: 53 - Ade emailed GMC about problem

: 11:15 - GMC responded that issue raised with their service desk

: 12:25 - GMC confirmed certificate change was made 22/07/2021 which may be the reason for the issue

Root Cause(s)

Lessons Learned

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Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213