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Date

Authors

Joseph (Pepe) Kelly

Status

Done

Summary

TIS21-4563 - Getting issue details... STATUS

A configuration defect meant that when a machine was restarted, the address for the Northern Ireland no longer went to TIS.

Impact

Northern Ireland users were unable to access TIS until the configuration was corrected.

Non-technical Description

Trigger

Detection

  • User report (Slack)

Resolution

  • Added a more stable address for Northern Ireland’s TIS

Timeline

BST unless otherwise stated

  • - Machine resized and restarted

  • -

  • -

Root Cause(s)

Action Items

Action Items

Comments

Owner

Lessons Learned

  • No labels

Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213