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This page is to develop the problem statements and material to frame research on user management.

Security

  • Passwords

    • no complexity rules or regular changes (against good practice)

    • no self-reset of password (adds admin burden)

  • Multi-factor authentication (now the norm and best practice)

  • Pass-through authentication for staff should be investigated (access is simpler)

User roles

Need to be reviewed and if necessary amended.

Monitoring

  • Monitoring access by users (to ID suspicious activity)

Background and links in Confluence

User management 2018

https://hee-tis.atlassian.net/wiki/x/LgATMw

Series of meetings in 2020 to advance user management

https://hee-tis.atlassian.net/wiki/x/CQBzjg

Possible further reading

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