The sessions with the users were to address the Product team queries around Connections and its tabs.
First session Attendees -London
Susan Cheadle
Elena Gonzalez
Admin Team: Ade Adekoya, Cai Willis, Jayanta Saha, Joseph Kelly (Pepe) and Yafang Deng
Second session attendees
Katy Jones - North West,
Lisa Edwards - Thames Valley
Phil Skeldon - Thames Valley
Admin Team: Ade Adekoya, Cai Willis and Joseph Kelly (Pepe)
Question/Query/Concern | Response from London | Response from Thames Valley and North West | Comment |
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Why Connections? |
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User Journey (Old Reval) | London not using Old Reval for Connection |
Pain Point:
Opportunity:
| Action: How do we minimise inaccuracy in TIS? Can we do that through logic? |
User Journey (GMC Connect and TIS- Reval ) |
Pain Point:
Opportunity: If people connected correctly we don't miss them. | To add connection
To Remove connection
Note: Good thing about using GMC is that some doctors are not on TIS but in GMC - GMC connect is used to add connection for such doctor. Pain Point:
Opportunity:
| Action: To be considered for discrepancies
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What Admin will be able to do in connection tabs | Current Connections: Just see doctors connected to the DB Historic Connections: Not adding any Value Discrepancies: Add/Remove connections Hidden: Can't think of anything why we need it | Current Connections: See list and Disconnect Historic Connections: Just view Discrepancies: Connect disconnect, Hide and add Note- Reason for Hidden? Hidden: Unhide and add Note- Reason for Hidden | Action: Redesign of update connection (MVP) and bulk connection (Post MVP?) Priority: Current connection and Discrepancies tabs (MVP?). Hidden and Historic Post MVP? |
UI Design - Doctor detail page | Programme History: No value added Connection History : Yes want to see Update Connection : Yes want to see | Programme History: No value added Connection History : Yes want to see Update Connection : Yes want to see | Action: To remove the programme History from the new design |
Summary Page fields- Current Connection (Still waiting users feedback - emailed queries 16/08/2022)
Current connection Fields | Is this field Required? | If yes, why is the field Required? London Response | Is this field Required? | If yes, why is the field Required? TV & NW Response | Comment/concerns/query: London Response | Comment/concerns/query: TV & NW Response |
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First name | Y | To identify trainee |
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Last name | Y | To identify trainee |
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GMC No | Y | To identify trainee |
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Programme | Y | To identify where they are placed | Should this be renamed ‘Current Programme’? | Should this be renamed ‘Current Programme’? | ||
GMC Submission date | Y | So they are revalidated in time |
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Designated body | Y | So you know which DB they fall under | This field only appears for London but other DBs will not see the field in their summary page | This field only appears for London but other DBs will not see the field in their summary page | ||
Programme Owner | N | Can’t see what it would be used for. However we would need PROGRAMME NAME to identify the specialty. | Is it possible for the programme owner to be different from the DB? If no, is the field required because the doctor is currently connected to the DB | Is it possible for the programme owner to be different from the DB? If no, is the field required because the doctor is currently connected to the DB | ||
Programme Membership | Y | Not one I use but guess useful given other categories other than substantive. | This is mostly Substantive. Other categories are Military, Visitor or LAT | This is mostly Substantive. Other categories are Military, Visitor or LAT | ||
Current Connection |
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| Don’t think this is required because the 'Current Connection' Tab is reflecting current connected doctors | Don’t think this is required because the 'Current Connection' Tab is reflecting current connected doctors | ||
Start date | N | Is this start date in post. Not sure it is needed as if not yet started but they do connect would be picked up in discrepancies. |
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End date |
| Again not sure it’s used but no problem if others use it. |
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Summary Page fields- Historic Connection (Still waiting users feedback - emailed queries 16/08/2022)
Current connection Fields | Is this field Required? | If yes, why is the field Required? London Response | Is this field Required? | If yes, why is the field Required? TV & NW Response | Comment/concerns/query: London Response | Comment/concerns/query: TV & NW Response |
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First name | Y |
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Last name | Y |
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GMC No | Y |
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Programme |
| The last one only? | What should be displayed here? | What should be displayed here? | ||
GMC Submission date | Y | So can see when put through? | Should this be empty? If yes, why the need to display? | Should this be empty? If yes, why the need to display? | ||
Designated body | Y | See which RP they fell under? | This field only appears for London but other DBs will not see the field Should this be empty? If yes, why the need to display? | This field only appears for London but other DBs will not see the field Should this be empty? If yes, why the need to display? | ||
Programme Owner |
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| Should it be the latest past Programme Owner? Is it possible for the programme owner to be different from the DB? If no, is the field required because the doctor is currently connected to the DB | Should it be the latest past Programme Owner? Is it possible for the programme owner to be different from the DB? If no, is the field required because the doctor is currently connected to the DB | ||
Programme Membership |
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| This is mostly Substantive. Other categories are Military, Visitor or LAT | This is mostly Substantive. Other categories are Military, Visitor or LAT | ||
Current Connection |
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| Don’t think this is required because the 'Historic Connection' Tab is reflecting disconnected doctors | Don’t think this is required because the 'Historic Connection' Tab is reflecting disconnected doctors | ||
Start date |
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End date |
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