Welcome
| Please ask questions, that’s what this Review is primarily for - your constructive interrogation of what we’re doing:
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Executive summary
2 LiveDefects this iteration: TIS Reference migration interrupted TIS between 16.00-18.15 on a Fri afternoon / Thames Valley list of doctors did not automatically sync on Reval - it was available again within 40mins of discovery.
Reval app: .
TIS Self-Service app: Following feedback from the last Review, we’ve made it easier/more obvious for Trainee to save Form Rs as PDF.
TIS app: .
OKRs: .
Changes to the roadmap: .
Live Issues:
Incident logs |
Dev team demo 'done' work contributing to those goals (no reference to specific Jira tickets, and no reference to work not 'done')
Area | Description | Team Representative | Demo - from Prod URL where feasible |
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TIS Self-Service (TSS) | Trainee feedback (via TIS Admins) - Make ‘how to save Form R as a PDF’ process clearer so admins get fewer queries. | Forms List screens
Submitted Form R page Clicking on Save a copy as a PDF button opens this page (desktop browser)… …then clicking Save opens this with a default filename of: TIS Self-Service _ Form R Part-A.pdf | |
Revalidation | Sorting Recommendation history in details page | Recommendation history order by Actual Submission Date, with newest record at the top | |
Trainee Information System (TIS) | |||
Electronic Staff Record (ESR) | |||
Northern Ireland Medical and Dental Training Agency (NIMDTA) | |||
Objective Key Results (OKRs) 2021/22 Q4:
1st | 2nd | 3rd | 4th | 5th | 6th | |
OKR #1: Prepare and launch 3rd TSS pilotPreparing for the wider release of TSS in 3 tranches from April 2022 | ||||||
Key Result#1: 99% of trainees successfully able to login using self-sign up and the MFA. | too early | too early | 0.1 | 0.3 | ||
Key Result#2: 25% of trainees complete a survey. | too early | too early | 0.1 | 0.1 | ||
Key Result#3: Support materials enriched based on feedback. | too early | too early | 0.5 | 0.5 | ||
Key Result#4: 95% of admins agree that the process has been made more efficient by TSS. | too early | too early | 0.1 | 0.1 | ||
OKR #2: Keycloak to Cognito authentication migrationExtricating us from our reliance on an outdated application (Keycloak), several major versions behind what is supported | ||||||
Key Result#1: All TIS apps can accept authentication from Cognito. | too early | 0.3 | 0.4 | 0.8 | ||
Key Result#2: Keycloak is no longer used for user authentication by any TIS apps. | too early | 0.1 | 0.2 | 0.4 |
TIS team development (following external review)
Last Review I highlighted that we recently had an external review of how we work within the TIS team. From that review, a number of recommendations were put forward for how we can alter things going forward. The whole team is actively working towards implementing these recommendations. As we are a team that at its core believes in transparency and openness, we decided to give you a flavour of what we have been working on:
Up to end of Q4 | Iteration #3
We've created and published a Team charter. And we’ve completed initial work on adhering to the team Charter - a soft/supportive approach of using regular team health-checks against the Charter values: Empathy, Unity, Transparency and Collaboration.
We're reviewing all our meetings and events with a view to rationalising them in the near future
We're embarking on team training in User-Centred Design: Online, 15hrs over 5 days | On-site at one of our offices, 1 day. Some of the team attended the online GDS UCD training, others are booked to attend in Feb and Mar.
Progressed work on standardising Job Descriptions / Job Summaries. We’ve identified the need for two roles we don’t currently have in the team: User Researcher and Performance Analyst.
Debating sensible ways of splitting the team’s work up by Services and Products.
Started the review of Stakeholder mapping.
Had an end of Quarter Review and looked forward to Q4.
Agreed we need to reach out to gain more context for what we do in TIS, within the wider HEE and NHS. And we’ve started having these sessions (one from Jon Howes on PGMDE and another on Digital First). If anyone reading this would like to volunteer to do a session, please let us know!
Started the process of agreeing standard team events (TIS team meetings, stakeholder sessions etc), and central comms (Teams, Sharepoint, mailboxes, etc), so that communicating within the team is more efficient and communicating with us will be, too.
TIS interim roadmap:
Feedback
We really do welcome any feedback you have for us - whether it be negative or positive, or whether it be a suggestion of something we could try/incorporate in a future Review. We absolutely don’t want to stand still. We’re very happy applying the 12th Agile principle of ‘becoming more productive’ to our Reviews themselves! Your contributions to this survey are entirely anonymous, should you wish to include anything others might perceive as controversial. We welcome any and all feedback, as long as it is constructive!
Post-Review survey: https://healtheducationyh.onlinesurveys.ac.uk/tis-review-2021-2-q4-iteration5 |
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