Analysis: LOs Support Management Analysis

East Midlands

Generic Inboxes

7

Email

Everyone responsible through the generic inboxes of the team.

Y

Y

For Form R

• here is for ARCP but it is more of outcomes rather than a process.

• Standard CoP deadlines

• Keep current until TIS comes up with the clean up.

• GW had previously reduced the number of inbox

• LO sends trainees Form R attachment to complete when notifying them of their ARCP via the reval inbox

• Reval inbox is a generic Inbox that is divided into specialty folders

• Admins manually sort to correct folder and individually respond. Also save Form R in relevant folder and TIS

• 5-10 canned responses for common issues - e.g. Form R is blank, Form R is incomplete etc.

• Initial Form R for new starters is sent by Programmes team, subsequent ones by the Reval team

North East

Personal emails

Generic inboxes only for GP,PH, Reval and Foundation School

?

Email

Individual email for each specialty

Y

?

Check website

• ARCP KPIs

• Based on individual Local policies

• Lead employers have got KPI

• Acknowledged the possible issues with using personal emails

• FORM R part A &B managed through the recruitment team

• No data

• LO works closely with GMC and lead employer on a shared spreadsheet to track any changes

• No issues with trainees and their new NTNs

North West and Mersey

Generic inbox

4 Admin per each inbox

?

Email

Responsibility of specialty schools

Y

?

Check website

?

Liam to find out

• To give trainees access to update their info. cut away the middle man.

This generic inbox is the same for FormR

• GMC stuff exposed to trainees.

• Liam to get more info. from head of schools

EOE