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There are 2 scenarios whereby password reset needs to be completed for a TIS user
- Forced Password reset on first login - TIS users may already have a login to Intrepid, this cannot be transferred across to TIS so they will be set up as a new user within TIS. When this is done, they will be required to set up a secure password.
- Forgotten Password - TIS users may find themselves unable to login as they have forgotten their password, they will be able to request a password reset directly.
Scenarios
Process Name | PM - 1 Force Password Reset | Comments |
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Description | Trigger to request user resets their password for first login into TIS |
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Actors | TIS Development Team TIS Admin Team TIS user (all types) |
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Pre-Conditions | User account set up in TIS User email known |
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Post-Conditions | Password changed on first login |
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Process Steps | - Define users
- Select to send auto generated generic password to all
- Send password via email
- User clicks login link in email
- System presents login screen
- User enters username and auto generated password
- System prompts user to change password
- User enters new password twice
- System confirms changed password
- System logs user into TIS
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Alternative Process | PM-2 User loses the email / temporary password does not work; request password reset |
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Rules | - Auto generated password must not be displayed to the TIS Dev Team or TIS Admin Team
- New password must contain: letters and numbers in any combination
- Auto generated password does not expire
- Present error message where incorrect password entered
- Present error message where incorrectly formatted new password entered
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JIRA Reference |
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Audit |
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Process Name | PM - 2 Request Password Reset | Comments |
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Description | User requests to change their password directly in TISĀ |
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Actors | TIS User |
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Pre-Conditions | User account set up in TIS User email known |
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Post-Conditions | Password changed |
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Process Steps | - User navigates to login screen
- User selects "Forgotten Password" link
- Request triggers password autogeneration
- System sends password via email
- User clicks login link in email
- System presents login screen
- User enters username and auto generated password
- System prompts user to change password
- User enters new password twice
- System confirms changed password
- System logs user into TIS
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Alternative Process | N/A |
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Rules | - New password must contain: letters and numbers in any combination
- Present error message where incorrect password entered
- Present error message where incorrectly formatted new password entered
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JIRA Reference |
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Audit |
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