The table below is a collection of requirements, considerations, must have's and must not's, process, features and functionality gathered from workshops with Senior/Regional Business Managers and Local Administrators for the 'Trainee Application'.
...
| Feature | Element | Interaction | Comments | Actions |
|---|---|---|---|---|
| Personal details | ||||
| Programme membership | ||||
| Placements | ||||
| Assessments | ||||
| Forms | ||||
| Notifications | ||||
| Calendar | ||||
| On/Off-boarding | ||||
| Support | ||||
| Other ideas |
...
| 'As a' | 'I want to' | 'So that' |
|---|---|---|
| Doctor in training | Working LTFT I want to make sure I get paid correctly and check this, when I change jobs every 3 months | I can pay my mortgage, pay for childcare and not become overdrawn |
| Doctor in training | Have a record of my mandatory training | This can be shared between hospitals and I do not have to waste time repeating mandatory training every 3 months |
| Doctor in training | Be able to apply for leave in advance. I want to have the details of which hospital I will be working in and who to contact in the department, HR and Payroll | I can plan my life, reply to wedding invitations, book holidays and arrange childcare |
| Doctor in training | Have a lead employer | I don't waste time every 3 months doing repetitive induction paperwork and correspondence. Also so that I get paid correctly |
| Doctor in training | Easily access trainee difficulty support | I can get help easily if I am having problems |
| Doctor in training | Receive my ARCP date with a link to a checklist | I know what evidence I need to provide and pass my ARCP |
| Doctor in training | Have a list of upcoming rotations/placements | I can contact the department in advance to plan my training and planning leave |
| Doctor in training |
|
|
| LTFT Trainee | Access regional teaching day dates for my speciality in my deanery/allied (neighbouring) deaneries in my calendar |
|
| Doctor in training | The multiple online programs/systems to sync with each other |
|
Doctor in training
| Assess training dates/events in my personalized calendar for the below:
|
|
| Doctor in training |
|
|
| Trainee | Who is not sure if I was paid correctly I would like to know how much I was supposed to be paid, and who to contact to sort it out | I can be paid correctly |
| Trainee | Apply for the cycle to work scheme and other benefits easily without having the issue of not being able to apply due to my role changing some often an employee not being the same over long periods of time which you need to have to apply for these benefits | I can take advantage of these benefits and purchase discount products to help me get to work easier |
| Trainee | To have the ability to reset my password immediately and have a username reminder as I have locked myself out of the system the night before my ARCP deadline | I can complete my ARCP paperwork on time |
| Trainee | Know how the organisation organization is structured, to understand how doctors training works and I would also like to know the pathways, and what the acronyms mean as I have just started. | I can relate to trainee doctors |
| Trainee | Have seamless HR/Induction of working in one trust but having my previous bank in another trust | I get paid correctly |
| Trainee | Arrange LTFT/OOPE/Placement changes/maternity leave but need to know who to talk too, know who is responsible for which area and know who is accountable to who, for appeal | I can talk to the right person without being passed from pillar to post |
| Trainee | know what placement I will be in, a little about it, details/copies of the onboarding paperwork and contact details to sort out onboarding | I can make the transition to my new placement (eg commute, pay, HR, occupational health, LTFT issues, leave requests) as seamlessly as possible |
| Trainee | Know when the deanery last submitted information for the GMC for revalidation and also what they sent | I can plan when I next need to revalidate and get an idea of what information I need to revalidate |
| Trainee | Who is struggling and thinking of quitting, I would like to know what support is available within the deanery (eg PHP/Careers advice) or LTFT/OOP | Can get over my difficulties |
| Trainee | To apply for paternity leave and LTFT easily | I can spend time with my family |
| Trainee | Who wants to book annual leave and I don't know if my course is approved on the centralised centralized approval list but want to apply anyway through a streamlined process | I can make the most of my training opportunities |
| Trainee | Who wants to know about what educational opportunities and events are going on in the region | I can plan my additional learning, book study leave and make sure I'm meeting my educational personal development plan |
| Trainee | To know what my placement will be in 1 year - 18 months time as I got engaged and may need to submit leave requests for a placement | I can book my wedding day |
| Trainee | I would like to have opportunities for support which is easy to access. Where I can speak with my Head of Clinical Services in regards to a possible change in specialities specialties and receive support and encouragement to leave/make a change | My new speciality specialty will have a better understanding |
Gallery for Trainee workshop
Administrators workshop 05/02/19
...
| 'As a' | 'I want to' | 'So that' |
|---|---|---|
| Trainee | I want clarity on where to go for information and forms | It gives me confidence in HEE and cuts down on me making queries to HEE |
| Trainee | I want Trainee/TPD/ES Electronic forms & signatures to be easily accessible | It will save time, be clear and accurate information and efficient |
| Trainee | I would like to know my future placement | I can rent or buy property |
| Trainee | I would like to know what happens with my privacy and digital footprint | I know what information is kept on once I CCT so that I have control over my personal information giving me peace of mind |
| Trainee | Log in with facial recognition | I do not have to remember another password, also looks cool |
| Trainee | To find all the forms in one location | I don't waste my time searching for them and then downloading them |
| Trainee | Have one platform | I don't have several logins for other platforms |
| Trainee | One centralised centralized system | I am not managing and updating multiple platforms and duplicating my work |
| Trainee | Access Trust, HR, TPD, and other contacts | So that I have all of the people/places I need to speak too in one place |
| Trainee | Access assessments once completed | I can complete any outstanding tasks/be updated on my progress |
| Trainee | Know my progress on my OOP | I can plan my relocation and organise organize a visa |
| Trainee | One clear master calendar which provides key dates | I can conveniently see when important events are |
| Officer | Ensure I have the correct address for Special Circumstance Trainee | I can find a vacancy within a reasonable commute |
| TPD | See all trainees enrolled in a programme or rotation | I can get contact info to get up to date overview |
| Admin | One filing system | I do not need to look in multiple places |
| Admin | To be notified if a change I make is going to cause a conflict or error | I do not make that conflict or error and find an alternative solution |
| Admin | To have a prompt when deleting a record | I do not delete things easily from TIS |
| Admin | To avoid additional queries caused by the Trainee app | I am not gaining more work |
| Admin | Forms to collect signatures | I do not have to chase the trainee offline or end up with different forms with different signatures on different copies |
| Admin | Better placement data validation | It saves time and resources when it adds up to 100's of errors |
| Admin | Like my placements for 2 years | I can plan where I live and for the children's schools |
...