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| Feature | Element | Interaction | Comments | Actions | |
|---|---|---|---|---|---|
| Concerns | ProcessData | Pain-point/concern | Everything is so time-consuming at the moment this needs to be simpler and fewer duplicates | Improve the process, make sure that we are not adding to the process but streamlining it.Who is in charge of data. TIS, e-portfolio, ESR? | We may need to address this in comms, so that they understand what areas of the app may have different data owners? ie. Personal details, is this ESR or TIS? |
| e-portfolio | Pain-point/concern | We are concerned around duplicates and e-portfolio. Why will the Trainees use both? | We need to check how the e-portfolio's m | ||
| I.T support for Trainees | Support: Online and Live chat/chatbotsSyncing to other systems | Bi-directional | The potential App needs to be supported if the Trainees have any tech issues we need to offer a solution for them, otherwise, they will not value/use the appWe need to make sure we consider support as a part of the road mapbe bi-directional, anything that is not should be read-only and they are to refer to, not interact with | We need to make sure we consider support as a part of the road map | |
| ARCP sync | e-portfolio bi-directional | These need to talk to each other and any changes through the application | We need to check the road map around this | ||
| Oriel & ESR | Bi-directional | These need to be updated/synced real time with the App and TIS | We need to check the road map around this | ||
| Updates | TIS and other systems | How long will the updates take to appear in TIS? | We should make this instant | ||
| Personal Details | Profile | Edit but only if bi-directional | Self-service to update their personal details. This should also alert the Admins. | Any changes made by the Trainees need to alert the relevant teams | |
| Prompts | Check list | The Admins asked if they can send some kind of notification around asking trainees to check their details etc before ARCPs and other important processes | We can set up an instant alert to check details or contact their Admins | ||
| GMC/GDC | Read-only | We must ensure that the Trainees cannot edit this | Make sure this is R/O | ||
| Approvals | Important info | If the Trainee needs to change a Surname or something that has a large impact on their records we need to have a way that they notify the Admins who then approve this, maybe with a link for them to where this can be done | We have to make sure that we enable the Trainees to do what they need to do, but without causing issues with Admins | ||
| Passwords | Reset | Allow the users to reset their passwords in their profile area | This could be investigated | ||
| Access | Information | Who can access this, it would be great if we made sure that other teams who may need this information may have some kind of high-level access to this, and are informed when things change. Daenerys etc | We need to check this, and make sure we allow access but only to the correct people | ||
Gallery & Videos for Admin workshop
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