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| Feature | Element | Interaction | Comments | Actions |
|---|---|---|---|---|
| Concerns | Data protection and Privacy |
| A concern was around privacy and who can access what parts of the App | We need to make sure that we only grant access to other user groups for certain agreed parts of the application |
| e-Portfolio |
| We need to ensure that anything that links with their portfolios updated in real-time to avoid duplicates | We need to work out what in the App may be bi-directional | |
| Security |
| They want to ensure that if they lost their phone they do not compromise there information and also have a back up of the content | This is something we must ensure | |
| Size of the app |
| They are concerned the app will be too big to download and run on older phones, plus is it Android or IOS | We need to ensure we have an app that serves all phones and models (smartphones) | |
| Ownership | Interactions | Who is responsible for ensuring the data and content is accurate and up to date | We need to talk this through and make it clear in comms | |
| Courses and guidelines | Interactive | They need to know that all the information around courses and guidelines are accurate | This is something we can investigate | |
| Access for HR | Documents | They want to make sure that HR only has access to relevant areas of the app | We need to check what HR needs to see | |
| Offline | Accessibility | They often have poor WIFI so can they still use the app in offline mode? | This is vital, as most users face this problem, consider the draft versions | |
Log in | Multiple login access | They feel that there should be limited access to the app in the lof in process | We need to find out what this means to them | |
| Trusts | Access | Who at the trusts will have access and how often will it be updated | e need to understand what the Trusts may need to access and how this might work through TIS | |
| Profile | Audit trail | Who has access to your profile in the app, they would like to know who uses their profile and when | This may be hard to show but we can look into this | |
| Profile #1 | Personal information |
| They would like this to be editable and accessible to the right parts of the business. This must be synced with other systems | This is a key area of the app to Users so we need to ensure we cover all their concerns |
| Training |
| They would like access to their mandatory training to be a part of their profile, also a way to upload certificates into this area | We can look into what this might involve, be it the document upload is a different part of the app | |
| e-Portfolios | Links | We need to ensure that can access e-portfolio from here | This should be potentially easy to do, depending on how we establish these portfolios for each user | |
Contacts
|
| They would like a directory of who they can contact should they need to | We can look into this | |
| Contracts | Information | They would like to have their contractual information available in their profile | We can look into how this might work | |
Emails
| Access | They have multiple emails (email accounts), can they access these through the app | Not sure how this might work but we can look into this | |
| Uploader | Certificates | Can they upload certificates into their profile to share with others | We need to look into this, as they have old ones they may wish to keep in the App | |
| Occupational Health |
| They have asked to have a page around Occupational health to be a part of their profile | We can look into this | |
| HR |
| They would like to make sure that HR information is available but not sharable or Trusts not accepting online information | We need to investigate what this might mean | |
| Placements |
| They feel this would be useful maybe links to this from a profile, with their current placements visible in the profile itself | We can look into how this might work | |
| Medical staffing documents | Storage | They have asked if this could be a place to host these? | We can look into what this means | |
| Leave & Entitlements |
| They have asked if they can have their leave and entitlements pull through to their profile, so it's clear what they have taken and what they have left | We can investigate this | |
| Payslips |
| Can they also have their payslips accessible through the app | We may need to speak with HR but essentially a link to ESR will also cover this | |
| Assessments | Portfolios |
| They would like to ensure that the App links and syncs with their portfolios similar to Royal college where they have dropdowns to choose which they require | We can look into his |
| Sending and receiving | Process | They would like to be able to send and receive their assessments and tickets through the app | We need to investigate the process for each assessment stage | |
|
| They would like to have the ARCP and all info on this accessible in one place | We need to investigate what all this means | |
| Document library |
| They have asked for a storage facility to keep all their assessments and docs in one place | Access to this (how long) might be an issue | |
| Calendar |
| They have asked around notifications and having certain dates put into a calendar so that they know when they need to complete ARCP,s and other tasks to complete the process | This will need to be confirmed by business in regards to who is responsible for what. | |
| Access |
| They have asked if HR and ARCP Panel can have access to certain areas of the app and assessments, as this would make life easier, as HR and the ARCP Panel can get what they need when they need it, as opposed to emailing the trainees for the info. (names, updates etc)
| Check process and gaps | |
| General info |
| General information around assessments, what they have them and how they work would be valuable | We can show this once we have a clear understanding of process etc | |
| Logs |
| A centralized log | We need to investigate what this means/is | |
| Status |
| They have asked if there would be a way to communicate the status of their assessments and form submissions | This would be a good win for process streamlining | |
| Mapping | Curriculum | A good map of the portfolio and what has been done in regards to Curriculum | We need to investigate what this means/is | |
| Uploads |
| The ability to upload assessments to portfolio | This may be useful for older assessments but I think we should try to digitalize all of this | |
| Exams |
| Links to college websites with dates and links to courses | We need to investigate what this means/is | |
| Forms |
|
| They would like these and all forms to be digitalized with an easy way to monitor the status, have a simple process for approval and also be able to view old submissions | It is vital that we ensure there are no gaps, no blockers to the process if we digitalize the forms |
| Information |
|
| they would like to have access to sites information | We need to investigate what this means/is |
| Booking clinic rooms locally |
| They would like to have an easy way to book rooms they need | We need to investigate what this means/is | |
| Accommodation |
| Different accommodation options for doctors not living locally | This is a good idea so we should look into how best to approach this regionally | |
| Contact directory |
| All important contact information in all Hospitals & Daenerys, and further professional development | We need to get this list | |
| Carpools |
| Many of the doctors do not drive if they can avoid it, so carpooling is a popular choice | We can investigate how this might work, forum or editable post board | |
| Local JDF | Info | They would like to have information on local JDF | Not sure what this is? | |
| Teaching & Presentation |
| They would like information and links on:
| We need to investigate what this means/is | |
|
| They want information and clear sign-posting around these | We need to investigate what this means/is | |
| Funding for projects |
| How would this work, they feel that this would be useful | We need to investigate what this means/is | |
| Interpreters |
| Access to interpreters locally | This would be a great win for accessibility and towards enabling the trainees with English as a second language | |
| Teaching |
| They would like information and links to the following:
| We can investigate this | |
| Resources | BNF |
| They have asked for a link to BNF and to have up-to-date information | We can investigate this (What is BNF) |
| BMJ |
| A link to BMJ with login, college journal, and GMC | We can investigate this (What is BMJ) | |
| Courses |
| A list of filtered courses to meet their specialty. These must be approved courses for each specialty, think directory | This would be very useful and I think possible. But who updates this? | |
| Access |
| They would like the app to be a 1 stop place to find all they need, be it just links to what they need would be useful. | ||
| Handbook (Specialty) | Interactive | Handbooks and Logbooks have been mentioned on-site in London at Brixton, the trainees say they often have to handwrite their logbooks for their trainers to sign off, they often don't read these and its all very last minute, or sometime after the entry before they can sign it off. So digitalizing this would be a win for trainees | We need to investigate this | |
| Guidance |
| They would like an easy to understand guide to what they need to do, why, and how to do it | This should be a priority as most feel that it's unclear how and why they need to do things | |
| Medical resources | Online presence | They asked for this to be available in the application | We need to investigate this | |
| Books |
| They have asked for access to any important or potentially relevant books for training | We need to investigate this | |
| Research |
| Research opportunities would be useful for Trust/Specialty with contact details | We need to investigate this | |
|
| They would like to have the resources they need to find out about funding etc for Studying and Fellowships | We need to investigate this | |
| Ex-Curricular |
| Some information around extra-curricular activities | We need to investigate this | |
|
| They feel that having the Jobs website feed into the app would be very useful | We need to investigate this as to how it might work and who updates this? | |
| Forum and Chats |
| This would be a great way to share experiences and concerns with fellow doctors. This could also be a space for mentoring and well-being/support Concerns: Who monitors this? It needs to be private | This is something that all Regions also feel would be valuable in the app | |
| Schedules | Schedules (Local) ie:
| They asked if there was a way to have local schedules available in the application, these may be specific to specialty. | We can investigate this and see about having some kind of filtering or preference setting | |
|
| This could tie in with the forum but essentially a way of:
| This should be a key part of the app for well-being and support. It also aligns to the commitment of the NHS | |
| Bullying & Harassment |
| They would like information and resource around bullying and harassment in the workplace so they have a clear sign-posted way of dealing with this. | This is a key feature to think about for the app | |
| Rota's |
| Is there a way we can have this in the app as it would be a huge help | We need to investigate this | |
| Job descriptions | Info | They would like to have job descriptions for jobs available for Specialty Training | We need to investigate this | |
| Study leave |
| If we are able to pull study leave into the app this would be a huge benefit to users | We need to investigate this | |
| LTFT Calculator | Interactive | This would save a lot of time for trainees | We need to investigate this | |
| Training |
|
| We need to investigate this | |
| Logging extra shifts | Interactive | They asked about being able to log shifts and work through the app | We need to investigate this | |
| Audit |
| They would like to have an Audit function to:
| This is a larger piece of work also needed for TIS | |
User stories created by Trainees at the Manchester workshop
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