Feedback - Hotjar Survey Average/Summary

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This table summarises the results of the Hotjar Survey so far.

How would you rate your experience today?	How satisfied are you with the ease of use and navigation experience of TIS Self Service?	How did you find raising an issue you encountered while using the service?	How would you rate the support you received while using the service?	Has TIS Self Service improved upon your previous experience completing Form R's?	Did all features work as expected?	Which feature would you most like to see and use next on TIS Self Service?	Any other comments or suggestions?	TIS Comments
6.3 out of 10	3.3 out of 5	3.8 out of 5	4.4 out of 5	Yes - 82% (9/11) No - 18% (2/11)	Yes - 45% (5/11) No - 55% (6/11)	2 x OOP Application Form 3 x Form R Completion Notification 3 x Upcoming Placement Notification	Being able to select a section to resume completing the Form R from Previous revalidation body was a trust (dropdown only presents deaneries) Account not activated initially and WM team had to help Posts not in chronological sequence Unable to select paediatrics subspecialties. Add free text box for subspecs not listed? Part B - more prominent ‘next page’ button Guidance Text - what is revalidation date and post type Any textboxes unfilled is automatically highlighted even before you have reached it Better highlighting of mandatory fields	https://hee-tis.atlassian.net/browse/TIS21-1659 https://hee-tis.atlassian.net/browse/TIS21-1666 https://hee-tis.atlassian.net/browse/TIS21-1674

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