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This table summarises the results of the Hotjar Survey.
How would you rate your experience today? | How satisfied are you with the ease of use and navigation experience of TIS Self Service? | How did you find raising an issue you encountered while using the service? | How would you rate the support you received while using the service? | Has TIS Self Service improved upon your previous experience completing Form R's? | Did all features work as expected? | Which feature would you most like to see and use next on TIS Self Service? | Any other comments or suggestions? | TIS Comments |
|---|---|---|---|---|---|---|---|---|
6.3 out of 10
| 3.3 out of 5
| 1 out of 5 |
| Yes - 67% (2/3)
| Yes - 67% (2/3) | 1 x Editing my data |
|
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