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How would you rate your experience today? | How satisfied are you with the ease of use and navigation experience of TIS Self Service? | How did you find raising an issue you encountered while using the service? | How would you rate the support you received while using the service? | Has TIS Self Service improved upon your previous experience completing Form R's? | Did all features work as expected? | Which feature would you most like to see and use next on TIS Self Service? | Any other comments or suggestions? | TIS Comments |
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56.6 1 out of 10 | 3.4 6 out of 5 | 2.8 out of 5 | 3.7 out of 5 | Yes - 71% 75% (56/78) | Yes - 83% 86% (56/67) |
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Feedback - General/Ad-Hoc Feedback
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Trainee | How would you rate your experience today? | How satisfied are you with the ease of use and navigation experience of TIS Self Service? | How did you find raising an issue you encountered while using the service? | How would you rate the support you received while using the service? | Has TIS Self Service improved upon your previous experience completing Form R's? | Did all features work as expected? | Which feature would you most like to see and use next on TIS Self Service? | Any other comments or suggestions? | TIS Comments |
|---|---|---|---|---|---|---|---|---|---|
c674004f | 8 | 4 | 4 | 4 | Yes | Yes | Notifications for completions of form R’s | ||
da21e2a1 | 10 | 5 | 4 | 4 | Yes | Yes | Notifications for upcoming placements | ||
4f736caa | 10 | 5 | Yes | Yes | Editing my data | Sweet! | |||
bf82a537 | 9 | 4 | Yes | Yes | |||||
c580d486 | 0 | 1 | 1 | No - Has caused more stress, anxiety and more time wasted on a process that appears not to work fully | No - Doesn't work | Other (please specify)Nothing | Please exclude all trainees who are due to exit training | ||
| 0 | 1 | 1 | 1 | No - after entering the security code, the page don't move to next stage. Tried it in different browser, but no luck. please fix it | ||||
| 8 | 4 | 4 | 3 | Yes | Yes | Notifications for completions of form R’s | I have not used Authenticator apps before, but as soon as I read about it , was easy to use. The rest of the service was really good. I like that the system has automatically recognized previous placements Good systemt | |
f94dff2e | 0 | ||||||||
989a6667 | 10 | 5 | Yes | Yes | Notifications for upcoming placements | this is a great process for filling in the forms, much preferred than the old part a/b forms. | |||
Any other comments or suggestions?
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