...
Problem Statement
In order to improve access to LTFT opportunities as part of work giving doctors in training greater flexibility working lives. The current process across all HEE local offices are perceived inefficient processes and practices for the management of LTFT across HEE; and this provides unequitable and unsatisfactory user experience to the trainees with a lot of delays to all users that interact with the LTFT process.
Assumptions
1. It would be is assumed that there is no a problem with the current LTFT application process2, hence the problem statement and objectives lined up for research.
OBJECTIVE
By the end of the research,
There is currently no unified process, and we need to establish an agreed standard process across all local offices.
We should have understood the current process (as is) from all users that interact with the current LTFT process.
We also want to pinpoint all the pain points that user (Internal HEE staff, PGDiT and TPD) experience.
We should have understood their user needs for the (to be) process.
We should have determined whether different specialties require distinct forms and processes.
RESEARCH QUESTIONS (LoELO)
NHSE Local Offices (Secondary) questions:-
...