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INTRO

We recognise that there are challenges in managing the current Less than fulltime process manually. Below are some of the High-level issues identified: 

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NHSE Local Offices (Secondary Users) questions:-

  1. What are key interactions between HEE staff and PGDiT?

  2. What are the problems and challenges they are facing?

  3. What is the tool they use to carry out the process?

  4. Who is involved in the process end to end?

  5. What are key phases/stages of the process?

  6. What are the communication your are sending out and when? (see the templates)

  7. How long do the current process take start to end?

NHSE local Admin, TPD questions (Secondary Users)(For review)

Section 1: Understanding the Current Process

  1. What are the current steps involved in the LTFT application process in your regional office?

  2. How are PGDiT’s informed about the LTFT opportunity, and what channels are used for the communication?

  3. How are eligibility criteria and guidelines for LTFT application conveyed to the applicants?

  4. What documentation is required from applicants, and how is it collected and processed?

  5. What are the typical timelines for processing LTFT applications.

Section 2: User Journey Mapping by the UR’s and Process Mapping to be populated during meeting with by the BA’s

Section 3: Identifying Pain Points in the Current Process

  1. Have there been any common issues or complaints raised by PGDiT’s in different region regarding LTFT application process?

  2. Are there any bottlenecks or delay that frequently occur during the application process?

  3. Are there any discrepancies in the application of LTFT guidelines among different offices?

  4. What is the level of applicants satisfaction with the current process, and how is it measured?

Section 4: Addressing PGDiT Needs

  1. What are primary needs and concerns expressed by PGDiT during LTFT application process?

  2. Are there any specific support required for applicants with disabilities or specific circumstances?

  3. Are there any additional resources or information that applicants commonly request during the process?

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  1. What aspects of the LTFT application process should be standardised across all regional offices?

  2. Are there any best practices from all regional offices that could be adopted as part of a unified approach?

  3. What are the potential challenges in achieving standardisation, how can they be addressed?

Section 5: Programme/ Curriculum End Date Update

PGDiT (Primary Users) Questions (For review)

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