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Before receiving application, what is the role of Support from LO 

  • Which department/s and roles of individual manage the LTFT process?

  • Who/How do they interact with trainees?

  • Who/How do they provide support to trainees who wish to apply for LTFT?

  • What are the channels to apply for LTFT?

  • Can you describe the relationship between NHSE and LTFT team?

Start of the Journey when LO receives Submission of LTFT

  • Can you tell me how you receive the LTFT submission?

  • What format do you receive it?

  • Do you receive complete application forms?

  • What happens if you receive incomplete form?

  • What do you do with the form when you receive? Where do you store it?

  • Have you experienced any challenges or frustrations when receiving submitted forms?

  • What has worked well for you during the stage of receiving submitted forms?

Experience when reviewing the LTFT application.

  • How do you verify completeness of the information received?

  • Do you require any supporting info/evidence to be submitted together with their application?

  • How do you contact the trainees if information/evidence is not received?

  • Where applications have been submitted outside an application window or not enough notice given, how do you organise and prioritise applications submitted?

Experience when processing the LTFT application.

  • Who/What is involved in getting approval for the LTFT application?

  • How long does it take from application to receiving an outcome?

  • Do you interact and inform the employing trust of the reduced hours?

  • How do you contact them? And what do you share with employing trust?

Experience when approving the LTFT application.

  • Who is involved to approve the LTFT application?

  • How do you interact with individuals/dept for approval?

  • Have you experienced any challenges or frustrations during this stage?

  • Do any applications get rejected? If so, why do they get rejected? And how do you manage that?

Experience when communicating to trainee regarding LTFT application.

  • What happens after the LTFT application is approved?

  • How do you communicate the approval to trainees?

  • What email do they use to contact trainee?

  • What’s your experience in communicating with trainees?

  • What do you communicate to the trainees? Do you include the change of CCT?

  • Do trainees ever chase you for outcome of the applications? If yes, why do you think they chase you?

  • What are the challenges and frustrations you have encountered when you inform trainees of application status?

LTFT processes and the link to posts and placement management

  • What has to be done when a application is approved?

Experience how/where does the process/journey end?

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