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Pre application  & Assessment stage 

  • Describe the process of pre application when an employee wants to apply for LTFT.

Prompt

  • how you would want the trainee to manage the pre-application stage

Prompt

  1. If a trainee want to apply for LTFT is there a dedicated email address to contact before making any application?

  1. Has any trainees contacted you about assessing the form and guidelines?

  2. . If you are to improve this stage what would you want to improve about the pre-application.

  3. Dedicated person managing the LTFT process within your Local Office?

  4. Accessing LTFT Information by trainees

  5. What Information about LTFT that is available to trainees before making application?

  6. How is the information about LTFT communicated to trainees? Do your trainees and ES know where the information about LTFT are?

  7. What are the channels to apply for LTFT in your region?

Submission Application Stage

What happens when a trainee submits an LTFT application?

Prompt

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1. Has there any issues of a trainee submitting an application and you did not receive it?

  1. When you receive the forms you do eligibility checks do you experience any issues carrying out the eligibility for LTFT?
    2. Quality Checks - what are the important checks for the form to pass trough the pre-application face

  2. What format/channel LO receives the application?

  3. What happens if you receive incomplete form? When chasing for further evidence for incomplete evidence, are you making the training aware of the time frame of the application window

  4. What is categorised as a complete application?

  5. Where do you store it?

  6. Any challenges/frustrations when receiving submitted forms?

Processing of Application Stage/ Approval

Describe the steps involved in processing LTFT application for LTFT approval

Prompts

  1. Who approves?are the approvers for each speciality ? Do you email the relevant people to approve
    How do you communicate with those who approves.

  2. Notifications- incomplete application, confirmation of approval

  3. Communication : when you are communicating with the trainees about the outcome who do you copy in the mail or important to be aware of the outcome.

  4. Status of applicationQuality Checks

  5. CCT end date

  6. CCT Calculator/calculation

  7. Challenges and Frustrations

  8. Where applications have been submitted outside an application window or not enough notice given, how do you organise and prioritise applications submitted?

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Rejection and Appeal Stage

  1. Do you track any application on pulse

  2. On what ground can an LTFT application be rejected.

  3. What is the appeal process of an LTFT application?

    Post Application Stage

  4. Describe the process of post application.

  5. Who need to be informed and how?

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  1. Needs

  2. What are your reporting requirements of LTFT and how would you like to access it

  3. As a team what are your reporting requirements

PGDiT (Primary Users) Questions

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