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Our researchers will consult with a range of users during the Evaluation to explore their context, needs, emotions, and behaviours.

Qualitative research

The following qualitative research methods will be used:

  • One-to-one interviews with user representatives (users and administrators).

  • User needs workshops.

  • Field visit observations.

  • Open text comments from online surveys.

Quantitative research

The following quantitative research methods will be used:

  • User feedback survey.

  • Online user needs survey.

  • Review published and unpublished Health Education statistics.

Note: Due care should be given to ensuring there is no bias towards users with higher digital literacy. At least some interactions should be face-to-face.