Method(s)
Our researchers will consult with a range of users during the Evaluation to explore their context, needs, emotions, and behaviours.
Qualitative research
The following qualitative research methods will be used:
One-to-one interviews with user representatives (users and administrators).
User needs workshops.
Field visit observations.
Open text comments from online surveys.
Quantitative research
The following quantitative research methods will be used:
User feedback survey.
Online user needs survey.
Review published and unpublished Health Education statistics.
Note: Due care should be given to ensuring there is no bias towards users with higher digital literacy. At least some interactions should be face-to-face.
Slack: https://hee-nhs-tis.slack.com/
Jira issues: https://hee-tis.atlassian.net/issues/?filter=14213