Has TIS Self Service improved upon your previous experience completing Form R's?

Did all features work as expected?

Which feature would you most like to see and use next on TIS Self Service?

Any other comments or suggestions?

TIS Comments

65.3 1 out of 10

3.3 4 out of 5

1 2.7 out of 5

2.8 out of 5

Yes - 67% 69% (29/313)
No - 33% 31% (14/313)

Yes - 67% 73% (28/311)
No - 33%
27% (13/3)11)

• 3 x Notifications from completions of Form Rs

• 2 x Notifications for upcoming placements

• OOP Application Form

• Editing my data

• Sweet!

• Has caused more stress, anxiety and more time wasted on a process that appears not to work fully

• Authenticator app easy to use. Liked that it recognised previous placements. Good system

• great process, much preferred

• cannot get code to set up new password. no reply from Helpdesk either.

Has TIS Self Service improved upon your previous experience completing Form R's?

Did all features work as expected?

Which feature would you most like to see and use next on TIS Self Service?

Any other comments or suggestions?

TIS Comments

c674004f

68

 4

4 

4

 Yes

Yes

No  –  “ On firefox I encountered the following problems which did not occur on Edge: 1. the 'continue to submit' link on section 6 of the Form R Part B did not do anything. 2. Hotjar did not appear in Firefox ”

OOP Application Form

It would be good when returning to a previously saved form to edit it if we could jump straight to a section rather than having to cycle through all of them to get there. In Form R under the dropdown for previous revalidating body there are only deaneries, but I was a specialty doctor before and my previous RB was a Trust and so I couldn't input the right answer.

67dc9a9c

10

4

5

5

Yes

Yes

Notifications for completions of form R’s

Great improvement on the interface1 ... most of the information was automatically filled ; had a few glitches like for e.g. my account was not activated initially and needed some intervention from the West Midlands team; also a small error in Form R part B section e.g. some of the posts were not in a chronological sequence; but otherwise most of my experiebce was very positive

Form R Part B - posts not presented in chronological order
https://hee-tis.atlassian.net/browse/TIS21-1666

04e892d1

5

3

Yes

No  –  “ In form R Part A, under Programme section it says "start date" need to be more specific, "Post type or appointment" what does this mean? Placements came up in a strange order. Completion date not showing on confirmation form. ”

c3e79241

10

5

5

5

Yes

Yes

Notifications for upcoming placements

For those in paediatric subspecialty (GRID) placements, it wasn't possible to select my subspecialty, with would also be on my CCT which is Community Child Health - maybe a free text box for those with subspecialties not included in the drop down menu

Subspecs required in dropdown menu?
https://hee-tis.atlassian.net/browse/TIS21-1674

b1a0beb7

4

3

Yes

No  –  “ My jobs are all correct, but appear out of date order so it was difficult to check they were all correct. also some of my jobs were entered as two jobs with the dates adding up to a 6 month job, but entered as two separate entries for part of the rotation ”

Notifications for completions of form R’s

Please make the next page button more obvious in part B as save and exit button most prominent and at first did not notice another page. Info to help - I am not sure what my revalidation date is as I am a trainee so don't revalidate as have ARCPs aI also wasn't sure what it wanted in part A asking for 'post type' . Also on the forms as soon as you use them anything unfilled highlights in red even thought you haven't got to it. better highlighting of mandatory fields.

3d3e51a9

10

3

3

4

Yes

Yes

c4a104fd

0

1

No  –  “ Can't complete one, the button does nothing when pressed. The site doesn't appear to work at all once logged in. Can't view profile, can't create forms, can't view the support page. ”

No  –  “ Literally nothing worked after logging in, can't see or do anything. ”

Other (please specify)  –  “ just working at all would be a start ”

I have tried two different web browsers, still no joy. Please email us when this is ready for testing.

Profile not loading because sync is based on ‘DR in Training’ role. This match is case sensitive so ‘Dr in Training’ (which this trainee had) will not sync. PR created to ignore casing when matching. Need to tidy up people import template too?

59c1def3

0

2

1

No  –  “ My profile will not load therefore I cannot submit any part of the form ”

No  –  “ profile not loading, cannot submit any forms ”

Notifications for upcoming placements

Profile not loading because of missing ‘date attained’ in Qualifications which is a mandatory field in TIS and expected to exist in TISSS.
Devs created a PR to stop qualifications with no dates from causing this issue in TISSS.

e5196d54

7

3

Yes

No  –  “ The part B section 2 (scope of practice) would have been so much easier if the rotations pulled through in chronological order. I spent a long time trying to work out if all the posts were there and amending details, as I had to scroll up and down. ”

Notifications for completions of form R’s

Actually really like this system, much easier than using paper forms/Adobe forms and having to insert a signature. Relatively easy to use, just a bit of tweaking on pulling through the information to form R part B in chronological order would make it so much easier. Will be glad to use this system in the future.

Form R Part B - posts not presented in chronological order
https://hee-tis.atlassian.net/browse/TIS21-1666

36f57945

9

4

5

4

Yes

Yes

Notifications for completions of form R’s

da21e2a1

10

5

4

4

Yes

Yes

Notifications for upcoming placements

4f736caa

10

5

Yes

Yes

Editing my data

Sweet!

bf82a537

9

4

Yes

Yes

c580d486

0

1

1

No - Has caused more stress, anxiety and more time wasted on a process that appears not to work fully

No - Doesn't work

Other (please specify)Nothing

Please exclude all trainees who are due to exit training

bf4b13bb

0

1

1

1

No - after entering the security code, the page don't move to next stage. Tried it in different browser, but no luck. please fix it

a2a43477

8

4

4

3

Yes

Yes

Notifications for completions of form R’s

I have not used Authenticator apps before, but as soon as I read about it , was easy to use. The rest of the service was really good. I like that the system has automatically recognized previous placements Good systemt

f94dff2e

0

989a6667

10

5

Yes

Yes

Notifications for upcoming placements

this is a great process for filling in the forms, much preferred than the old part a/b forms.

6f0edbfd

6

4

4

4

Yes

Yes

9ff86618

0

ec9a378d

8

5

3

Yes

Yes

Notifications for completions of form R’s

4203f474

0

1

1

1

No - Have tried multiple times to get a verification code to set up a new password. No code sent. Also emailed Helpdesk. no reply.

No - as previous

OOP Application Form

as previous. cannot get code to set up new password. no reply from Helpdesk either.

06ecb6c3

0

1

1

1

No - useless. not user friendly. doesn't work

No - nothing

Other (please specify)none. I'd like to not use it all

068ecfff

8

4

4

Yes