1

Offboard TIS user accounts that should no longer be current.

Local Teams

This has been a focus of activity for some time. The current position is as follows:

• Virtually all redundant Trust TIS accounts, except in London, have been removed.
• In the South, all redundant Trust and HEE accounts have been removed.
• Elsewhere, the removal of all redundant HEE accounts is still in progress.

We have reached a position in which we need a refresh of data about current and redundant accounts, particularly for London. The original account reporting was provided over six months ago. The data fresh should include:

• Data on HEE TIS accounts including last login date.
• Data on Trust TIS accounts.
• Equivalent data on Trust Tableau accounts (to ensure that we do not remove accounts of people who have not logged on to TIS for over six months, but who have been accessing Tableau). This is available from Data Services.

The User Management Group can advise on exactly what data would be useful.

Please note that one problem that was encountered with the previous report was that Trusts sometimes had the wrong Local Office owner.

Another issue was that old London regions were still present in TIS. Maxine has been working on this with advice from the South.

2

There is a requirement for a documented procedure to which local teams can refer in order to understand how to use the above-mentioned reporting on TIS account data.

There is no documented procedure at the moment.

The existing reporting data was collated into a single spreadsheet. This can be found at:
https://healtheducationengland.sharepoint.com/:x:/r/TIS/Service Desk/User Management/User Management Master V4 Including Issue Log.xlsx?d=w85a59dad81c144649339e0b79fdaa31a&csf=1&web=1

4

Change current onboarding processes so that new HEE TIS users automatically have access to Tableau.

Discussed with Tom and Naresh at the 2nd October meeting.
Tom has gained agreement from IT that a local team can request Tableau access for HEE users directly from IT (as opposed to going via Data Services).

Requests for Trust Tableau accounts should still go via Data Services.

Question: what Service Desk IT queue should these requests go to? The requests should go to servicedesk@hee.nhs.uk.

6

Some of the approver entries on the HEE TIS onboarding form, require updating. Several of the approvers are out of date.

Local Teams

The current version of the form is at:
https://teams.microsoft.com/l/file/2293EE33-43F3-4786-BED9-F32FB3FC188B?tenantId=ffa7912b-b097-4131-9c0f-d0e80755b2ab&fileType=pdf&objectUrl=https%3A%2F%2Fhealtheducationengland.sharepoint.com%2Fsites%2FTIS%2FShared
%20Documents%2FGeneral%2FTIS%20Account%20Management%20Form%20v8.pdf&baseUrl=https%3A%2F%2Fhealtheducationengland.sharepoint.com%2Fsites%2FTIS&serviceName=teams&threadId=19:c7943c6ffa9c49b881304863bb39ff7b@thread.skype&groupId=102f33a3-f794-4089-8c5a-68e04897e72e

Local Teams should email Alistair/Seb/Adrian with details of the approvers who should be added/removed.

When required, Caroline Grisdale can seek the help of Ed in Midlands and East to assist with /advise on making the relevant changes.

7

Sue reported that, if TIS users were set up incorrectly, they could end up seeing all data, whereas it was expected that they would see none. Ideally, we should remove this possibility.

This was discussed at the Data Leads meeting and Seb has raised a ticket to remedy the problem.