For discussion Alistair Pringle (Unlicensed)
Description
TBD
Component: TBD
Scope - Phased Approach
Because there are ongoing discussions to define the scope of the support teams, TIS will adopt a phased approach to support for internal and external users
Phase 1 - MVP
- Access to support teams via email / telephone
Phase 2 - Post MVP (dependency on operational team setup)
- Access to support teams via email / telephone
- TIS based communications systems
- Issue tracking
- Webchat
Page Contents:
- User Journey - TBD
- Comparison of Event Management Tools - TBD
- Scenarios - TBD
- Data Validation Table - TBD
- Related JIRA ticket links - TBD
- For Discussion & Assumptions - TBD
- Agreed Next Steps - TBD
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