The table below is a collection of requirements, considerations, must have's and must not's, process, features and functionality gathered from workshops with Senior/Regional Business Managers and Local Administrators for the 'Trainee Application'.
Workshop(s) feedback ordered by most recent date
Cambridge: Administrator Workshop 31/07/2019
Attendees
Annaliese.steel@hee.nhs.uk:
Caroline.grisdale@hee.nhs.uk
Charlotte.davies@hee.nhs.uk
darren.kemp@hee.nhs.uk
madeline.leverton@hee.nhs.uk
megan.davis@hee.nhs.uk
stephanie.kelsall@hee.nhs.uk
susan.woodroffe@hee.nhs.uk
will.kerley@hee.nhs.uk
paul.bradford@hee.nhs.uk
User Personas
| Details | Persona | |
|---|---|---|
| Name | Dr International | |
| Role | International trainee | |
| Based | Burton | |
| Background |
| |
| Tech stories |
| |
| Needs | Concerns | Tasks |
|
|
|
| Name | Dr Senior | |
| Role | GP trainee | |
| Based | Cambridge | |
| Background |
| |
| Tech stories | Tech-savvy: basic skills | |
| Needs | Concerns | Tasks |
|
|
|
Cambridge workshop feedback from Admins
| Feature | Element | Interaction | Comments | Actions |
|---|---|---|---|---|
| Profile | Personal details | Interactive/Read-only
| They asked for their profile to include any of the 'important' information about them, for them to use and share with others. A quick stop place to find out about their past details and current/future commitments and interactions. One place for them to update all details around their profile as a Doctor in training
| We need to make sure that the Calendar works well, and is synced similar to say 0365 Calendar and scheduling work |
| Assessments | ARCP |
|
| This is a priority for business too |
| Concern | Responsibility | Who is responsible for what in the process and can this be clear in the App | We need to ensure that messaging around ownership and responsibilities is clear | |
| Forms | Form A-B |
| They would like the process and information round Form-R to be digitalized and improved, we can help with the process and make sure that things do not get missed/comms are regular and notifications are simple around the status of their ARCP and Form R | This is a business priority |
| Comms and process |
| They would like actual info on what all the forms are for and where to find them LTFT/OOP/New Starter/IDT | This is a business priority | |
| CCT Calculator | Interactive | They feel this would be very useful | We can investigate this | |
| Notifications | ARCP | Alerts | They would like to have 'Timer alerts' around their ARCP to let them know when they need to do something | We will need to look into each type of notification and how that works, be it 'to inform' or to 'accept/decline' or to link to something in particular |
| Filters | Managing notifications | They would like some level of control over the notifications (not mandatory) and being able to choose what they receive them for | We can look into how we set these up and have some settings | |
| Expenses | Read-only | They would like a way to know that their expenses have been actioned by a notification | We need to investigate if this is possible | |
| Leave | Read-only | They would like to know when leave has been accepted or declined | We need to investigate if this is possible | |
| Admin setting Dates |
| They would like to have some way of Admins notifying them around dates for specific tasks/training or if there is something important they need to know or do | We need to work out what the Admins may wish to notify them about and how that may interact with the Trainees in the app | |
| Contacts | Links/read-only | |||
User stories created by admins at Cambridge workshop
We asked the trainees to prioritize their top 3 feature requests/functionality which they had added to the wall with Post-its. We then asked them to take these Post-its and write User Stories based on the template we provided to help them to firstly prioritize an MVP and to also establish the value in this choice.
'As a' | 'I want to' | 'So that' |
|---|---|---|
| IMG Trainee | See progress of my certificate of sponsorship | I can plan my visa application |
| Busy Trainee | All services accessible on a mobile | I don't have to use computer to access a computer |
| Reluctant to engage user | the system to reduce my workload | I can spend as much time as possible on clinical work |
| tech illiterate trainee | tech support/guidance | I can operate the system |
| trainee | Prepopulate forms from TIS | I can complete my forms quickly |
| trainee | update my contact details easily | HEE can contact me |
| Dr new to this country | access to support regarding language and NHS protocols | I can engage in NHS training |