Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: draw.io diagram "North West AS-IS Process" edited

This page outlines the data that have been collected from North West Local Offices and validated at a workshop (31st of October 2023) to map their as-is business processes for Less Than Full Time Training.

...

Table of Contents
class
minLevel1
maxLevel6
include
outlinefalse
indent
exclude
typelist
printablefalse
class

Application Windows for North West

...

Drawio sketch
mVer2
zoom1
simple0
inComment0
custContentId3883630630
pageId3881140225
lbox1
diagramDisplayNameNorth West AS-IS Process
contentVer12
revision12
baseUrlhttps://hee-tis.atlassian.net/wiki
diagramNameNorth West AS-IS Process
pCenter0
width5504.5
links
tbstyle
height2560

...

No.

Pain Point / Area to improve

Comment

1

There is no definite/defined process of Communication of HEE and Trust around Trainee Rotation planning, capacity planning and Post Funding.

Pre-application process

2

Some Trainees do not come to HEE LTFT Admin for guidance on LTFT process but go through the school or Lead employer who THEN contact HEE LO

Pre-application process

3

Some Trainees do not check website for information around LTFT but prefer to speak to colleagues, school or the LO

Pre-application process

4

Quite a number of forms to complete in this process

Application Process

  1. he Return to Full Time Training Form

  2. Post Reference Form

  3. Approval Form -

  4. E-Form

  5. Eligibility Form-

5

Only the eligibility form is submitted online but all other forms are paper form and submitted via email

Application Process

6

Storage is something they need to look at. They have subfolders and spreadsheet to manage. It also go to TIS document section. Retention guideline is 6 years

Application Process

7

About 5% of trainee do not respond to emails in a timely manner

Application Process

Delays in response to emails from trainees. LO uses TIS email

8

Difficult to say what has really worked well in their process

Application Process

Process of comms not good enough. Trainee don’t do things in the right order. This is where study leave can help

9

Challenges of requesting for documentation because of confidentiality. The element of trust comes in. No clear rule in SOP

Application Process

10

Application window exceeds 2 weeks

Application Process

11

CCT date not mention in application

12

Complex appeal process

...