Currently, there are a number of systems being used across the HEE organisation. Different spreadsheets exist from different sources which provide conflicting information as to the systems in use.
| CBMS | Max Course | Event Brite | EMS | SynapseAgora | |
|---|---|---|---|---|---|
| Delegate View | |||||
| Closed Network | No | Can look at calendar view without being a registered user but to book must have an account. To see the courses for another local office the user would need to have an account for each system Booking restricted by profession & GMC/GDC number | No | ||
| Online Payment | Yes, WorldPay | Yes, Netbanx | Yes, Stripe | ||
| Course Filtering | No, allows for search only | Yes; by region, availability, date, subject | Yes; by subject, region, date, also allows for search | ||
| Calendar View | No | Yes | Yes | ||
| List View | Yes | Yes | Yes | ||
| Multiple Booking | No | Yes; can attach more than 1 person to a course at one time (as long as the delegates are registered as account holders already) | Yes, allows a delegate to book multiple courses in a single transaction | ||
| Administration | |||||
| Events Listing | Yes | Tutors create the events in Organiser Mode, course is approved then goes live. | Yes; events are created within the Agora tool and published either to a closed set of potential delegates, or open | ||
| Attendee Tracking | Yes, manual | Yes, register created when people book on and then can be manually managed. | Yes; course organisers can use the agora tool to track attendance, which can be shared directly with TIS | ||
| Audience Targeting | Yes | Yes, based on region and occupation | Yes, to specific users, also based on location and subject matter | ||
| Event Publicity | No | No | Yes | ||
| Database Integration | No | No | Yes | ||
| Email Digests | No | No | TBCYes | ||
| Events Scraping | No | No | Yes | ||
| Ticketing | Yes | No; once booked delegate in on the register. In delegate account under My Courses there is the confirmation, plus this is where the delegate will go to provide feedback and obtain certificate. | Yes | ||
| Subsistence Planning | Yes | Inform of subsistence available on day. | Potential to be developed | ||
| Hotel Planning | Yes | No; courses tend to be one day only. | Potential to be developed | ||
| Refunds | Unknown | Yes | Yes | ||
Admin guide to Maxcourse (for information)
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